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Can confirm I wasn't able to solve the problems with it and was forced to return it. Definitely wouldn't recommend this model! Thread can be closed.
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Thanks for the reply! I can definitely rule out an OS problem, I have tried to reinstall windows several times and I have those problems regardless. I haven't tried beta Windows 11 so that's a good one out. In the meantime I have discovered that the EC v1.27 causes problems with performance profiles and fans, and apparently 1.26 is a good version, but I cannot find it anywhere and there is absolutely no info on bios updates on these models from Medion. I got this info from another Tongfang reseller that has a very similar model. 😕
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Hey, I would like first to see if there is any way Medion can help me, because at this point if I have to wait 3 more weeks to have it back from service I would just return it. I have also opened a help ticket with Medion Sweden (where I live) so I am willing to wait a bit for a direct link to a BIOS version for the mainboard i specified. Windows update does not give me anything and I cannot find anything on the internet either.
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Hello! I have some problems with my laptop. I sent it 3 weeks ago in warranty service due to graphics card problems. Now I have it back from the workshop and the motherboard has been replaced, model GM7ZG7P. But now I have other problems. I get random "blue screen of death" with errors like video_dxgkrnl_fatal_error or driver_power_state_failure and I can not change the fan speed in the media control center and my performance profiles are all messed up. I have tried to reinstall Windows as well as different versions of Control Center. I think all this is happening because the motherboard may have the wrong bios on it. I have checked and the BIOS version is N.1.19.MED09 with EC version 1.27.00.00 Can you please send me a bios update or downgrade and a complete list of drivers for my model so I can use my device? Thanks!
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