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Thanks, I was aware of the link providing nothing useful, unfortunately Windows Update has installed a driver that has disabled one of my devices (ELAN touchpad) and won’t allow a rollback. Also it doesn’t give BIOS update. This is really poor from Medion, drivers should be available on their site, especially given what you pay for a machine like this. It’s awful support, I mean really, rely on Microsoft?!!!!    I've upgraded the SSD so the folder you describe isn’t present.   thankfully after some specific Google searches I managed to find the drivers on the German site and have corrected the screwup by Microsoft plus the most up to date BIOS.    thank you for replying.  ... Mehr anzeigen