Over bob_747

Thank you Gehringer, I have sent you a rather long private message.   Regards, ... Meer weergeven

no, the first quote was smaller, then the second higher, and when they told me it cannot be repaired anymore, they offered to refund both quotes (still waiting for the money back).   with respect daddle, you don't get it. I am mad because I have bought a laptop with 2 years of warranty, and Medion won't accept that. They claim it was only one year.   In fact Medion has NEVER sold a brand new product in UK with less than 2 years warranty. I can find right now the exact same laptop in old websites from 2017 in UK they give 24 months warranty.   They told me because I have no proof, then I don't have a two year warranty. I said OK, then please can you give me a proof that when I have bought my laptop you were only offering a one year warranty on it? They have never replied back. ... Meer weergeven

No, I did not pay for a check up only. When I sent them the laptop I asked for a repair (I didn't mention full, but what else can there be?) After 3 weeks they have sent me an estimated quote. I have paid it immediately. Next day, they have sent me a second quote saying the first was wrong. I have paid the second one immediately, too.   After another week they told me it cannot be repaired and that's it. ... Meer weergeven

I just had a look at the spare parts website, and found my motherboard is available only on demand (what that means?), and it costs £510 Mainboard MSN: 40062759 Most interesting is that they give a 24 months warranty on it.   How can you Medion give 24 months warranty on spare parts, but only 12 months for a full brand new product?   I am being stabbed by the Medion in plain sight here and nobody is doing absolutely nothing.     ... Meer weergeven

Yeah, I have paid £1300 for it. The thing is that Medion repair team said it cannot be repaired anymore. So if they couldn't find the motherboard to repair it (after I have paid them to do it), do you really think I could be able to find it somewhere else?   And the most important point is that Medion should honour their initial promise of 2 years of warranty.   I see now they are giving a 3 years warranty on Erazers. Shall I buy a brand new one again? And in case it fails after 15 months do you think they will honour their warranty, or will they do the same claiming I had only one year?   ... Meer weergeven