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If you have power, I would advise to try and factory rest the phone by holding down the power button and the volume up button.t It was a very strange one. After the 100% charge on Sat night I coudln't get another out of it - not even by holding down the power button and the volume up button - as if the battery had been unplugged.  But could plug the phone into a computer and could see the image drive.  Only after 24 hours - I believe when the phone had totally discharged - did the screen come back with "charging 0%... 1% etc"   Now working as normal.  Question. Should you always use the supplied charger? ... Mehr anzeigen

(sorry, I assume you can edit a post but haven't found that option yet!). After 24hours dead, I conencted phone to computer again and nothing happened for a couple of minutes... then... screen came to life... "charging 0%...1%..."   So it appears to have been in a dead/over-charged shutdown state for 24hours and once battery was depleted it has come baxck to life. I have no idea what is going on.  Am charging it again and will see what happens when it gets to 100% again. ... Mehr anzeigen

PS. As an experiment I connected the phone to computer with USB cable. A number of drives came up (media QHS_BULK), the first one with folder image containing lots of modem stuff (doesn't mean anything to me). ** So the phone's on; how do I switch it off? ** **  NB. screen is blank all the time. **   ... Mehr anzeigen