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RicardoCruz · ‎19.12.2016

Hi everyone, I have solved the issue. There were 2 issues. First, I removed my CPU and noticed that the socket had 3 or 4 bent pins. I used a small needle to bend them back into place. After that the I had no more "usable" ram indication. However the 2x4gb RAMs did not work. Only 2x2gb rams, or 2gb+4gb. This was beacuse my 4gb RAMs were 1600mhz, and I have been informed that the MS-7708 Motherboard cannot support anything other than 1333Mhz. I had a friend sell me his 2x8GB rams with 1333Mhz (even though I know my motherboard can only go up to 8gb total, but i eventually will change my motherboard, so I already have 16GB there to use) and now it states a full 8GB usable. Thanks for your help everyone

RicardoCruz · ‎15.12.2016

@Bodgekin wrote: Hi @RicardoCruz, I've never heard of a BIOS or motherboard limiting RAM usage in such a way, normally if a motherboard does not support the placed amount of RAM, it would simply not see it or not even boot the system. Are you sure you installed a 64 Bit windows version correctly? And did you buy 2 new modules, or are you still using the original Dimm? Are the Dimms exactly the same? Hello Bodgekin, I did a clean install of the 64bit windows 10 home edition. I even reinstalled it yesterday. Its already activated and everything. I bought Crucial 2x4gb 1600mhz. DIMS are exactly the same. However, I have tried different RAMs (even the old ones 2x2gb which were there since I bought the PC) and I noticed that in this case the system stated 4gb (1,99GB usable). I then tried 6gb ram (2gb + 4gb), to see if there may be some problem with the slots or something and i noticed the following: First: system said 6gb (3,99gb usable) second time I switched them around and it said: 6gb (1,99gb usable) Maybe there is somethin wrong with 1 particular slot.. anyone has any idea?

RicardoCruz · ‎14.12.2016

Hello there, I have the above mentioned PC with the following specs: System Manufacturer MEDIONPC System Model MS-7708 System Type X86-based PC System SKU To Be Filled By O.E.M. Processor Intel(R) Core(TM) i3 CPU 550 @ 3.20GHz, 3200 Mhz, 2 Core(s), 4 Logical Processor(s) Name AMD Radeon HD 5670 Installed Physical Memory (RAM) 4.00 GB Total Physical Memory 2.99 GB However I am currently upgrading my pc, having already fitted a i5 760 CPU, and upgraded the windows to 64bit so that i can use 8GB of RAM. Yesterday, however, I installed 2x4gb RAM and when I checked the system information it said "8gb RAM installed, 3,99GB RAM usable" I have tried to solve this but i think that the problem may be the BIOS of my motherboard. Can anyone help me to use the full 8GB of ram? Any help would be appreciated Thanks

Registrierdatum	‎14.12.2016 10:43
Datum des letzten Besuchs	‎19.12.2016 15:49
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