Sound Driver Issue X30 Beast - Mic Socket not working

[YompeRxx]

Hello, I have an Erazer X30 Beast.

When using a headset with the Realtek drivers, the headset mic does not work

On checking Device Manager in Windows 11, only one set of speakers and a mic is visible

If I install Microsoft's own audio driver, two sets of speakers and two mics can be seen

With this driver the mic socket also works

Is there a Realtek driver which will work properly with this laptop?

[EastClintwood]

Hello @YompeRxx, and welcome to the community.

Here are two options to update the drivers manually:

Update device drivers
1. in the search box on the taskbar, type Device Manager, and then select Device Manager.

2. Select a category to display device names, then right-click (or press and hold) the device you want to update.
3. Select Automatically check for the latest driver software.

4. Select Update Driver.

5. If no new driver is found in Windows, you can search for a driver on the device manufacturer's website and follow the installation instructions.

Reinstalling the device driver:
In the search box on the taskbar, type Device Manager, and then select Device Manager.
Right-click (or press and hold) the name of the device, then select Uninstall.
Restart the PC.
Windows will try to reinstall the driver.

Please enter the MSN of your laptop at the following link :

MEDION Service

The appropriate drivers should be available there.

If problems persist, please let us know.

Regards,
EastClintwood