Erazer Deputy P50 - i7 13700HX thermal throttling

[Toxsysdwn]

Good evening, I recently bought this nice looking gaming laptop, Deputy P50 featuring i7 13700HX and Nvidia RTX 4060 GPU along with 16gb dual channel ddr5 memory.

Super happy with hardware configuration but there Is a very big problem with CPU temperature as it reaches 98-100°C after few minutes of gaming. 

I tried from Control Center an undervolting feature but it's missing. The BIOS has no setting at all, so I just tried Intel Extreme Tuning Utility (officially supporting i7 13700HX) but program tells undervolting Is disabled. 

I'm figuring out a way to improve thermals, so I ask support to Medion team to urgently provide a BIOS that allows undervolt protection disabling; this will improve thermals and notebook life, along with customer satisfaction. 

Without that feature, notebook Is basically unusable while gaming, not providing the pure performance that could come from this marvellous hardware spec.

Please provide feedback and support.

Regards,

Maurizio

[TerraZZ]

Hi, I have same laptop with same issue, did you find the solution? Thank you 

[Toxsysdwn]

Ho @TerraZZ , i partially solved using Intel Extreme utility app. Basically you need to limit wattage on the CPU (I usually fix 35 to 45W depending on the game or application). This way CPU wont thermal throttle anymore. Surely not full Power Will be delivered, but for gaming it's enough Power. Regards