18.02.2023 19:25
18.02.2023 19:25
When running youtube videos and using headphones connected through Bluetooth the audio interrupts itself frequently.
I've run diagnostic tests and when it says a couple of numbers I'm only able to hear one of them, so I do not pass the test.
I've tried with different headphones through Bluetooth with the same problem
The problem does not happen when I use hardwired headphones.
21.02.2023 08:55
21.02.2023 08:55
Hello @CazamFW, and welcome to the community.
The problem can be caused by several reasons these are possible causes:
Re-enable Bluetooth on both devices
Reinstall your Bluetooth driver
Update your Bluetooth driver
Change the power settings of your PC (not in energy-saving mode)
Perform a troubleshooting session (Windows 10/11)
If these steps do not solve the problem, please let us know.
Greetings
EastClintwood