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Hi@Gehringer Spoke to Medion support and went through their fault checking procedure which reset the pc to factory settings. The fault appeared part way through the recovery process and after installing the latest windows updates the fault is still present. I am now arranging for Medion to collect it for repair under warranty.
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Hi @Gehringer Many thanks for your reply. I have been using the pc all day today and so far it has been working fine. I checked the graphics card driver as you suggested and it says it's the latest version. Bit reluctant to do a factory reset just yet as I'm somewhat suspicious as to why the fault only happens occasionally. In my limited experience this tends to point towards a hardware (motherboard?) rather than software fault but I am happy to be corrected on this. As the pc has a 3 year warranty I'm tempted to send it back for repair if the problem gets any worse.
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Hi, Had my E23401 pc for just over a year with no problems. A few days ago the display often became virtually unreadable with lines appearing. The fault is intermittent but I managed to take photos of the problem. Hoping someone may have seen this before and might be able to give me an idea of what might have started to fail. TIA
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