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Tv keeps switching off when connected to internet

SOLVED
3 REPLIES 3
SJG
Newcomer
Message 1 of 4
424 Views
Message 1 of 4
424 Views

Tv keeps switching off when connected to internet

This is so frustrating I have a tv which clearly is useless, I can watch ordinary tv no Sky, rang Medion left a message but nobody has responded.  I think we should be compensated for a tv that doesn’t work properly, how long are we supposed to wait for a response from this company. I am paying for Sky when I cannot use it with the tv.  Send me a full refund is what they should do.  They clearly are pretty useless with there customer support. Hope this is sorted quickly.  Not a very happy customer.

1 ACCEPTED SOLUTION

Accepted Solutions
ianlunn
Beginner
Message 4 of 4
190 Views
Message 4 of 4
190 Views

With ours I switched the router off (power off), (this allowed the tv to remain on) then went to settings on tv and turned off WiFi, at this point I switched router back on for other equipments connection. It then worked OK for a few days so I switched WiFi back on and its been OK since.   

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3 REPLIES 3
ianlunn
Beginner
Message 2 of 4
394 Views
Message 2 of 4
394 Views

ours started couple weeks ago switching off after 1/2 hour now it never gets past 10 seconds. disconnected from router and it stays on. 

Elie06
Beginner
Message 3 of 4
201 Views
Message 3 of 4
201 Views

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ianlunn
Beginner
Message 4 of 4
191 Views
Message 4 of 4
191 Views

With ours I switched the router off (power off), (this allowed the tv to remain on) then went to settings on tv and turned off WiFi, at this point I switched router back on for other equipments connection. It then worked OK for a few days so I switched WiFi back on and its been OK since.   

View solution in original post

3 REPLIES 3