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MEDION X14339: BUG: Volume always muted when switching on TV from standby

3 REPLIES 3
XPloRR
Contributor
Message 1 of 4
518 Views
Message 1 of 4
518 Views

MEDION X14339: BUG: Volume always muted when switching on TV from standby

I have a MEDION X14339 (MD30059) Android TV.
When I switch on the TV from standby, the volume is always muted, even when it wasn't when viewing the last channel before standby.
Can this be solved with the next update please?

3 REPLIES 3
Major_ToM
Professor
Message 2 of 4
333 Views
Message 2 of 4
333 Views

Hi @XPloRR ,

 

couldyou please give us an information,if this behaviour has been present since the first start, or did it occur somewhen inbetween? Are any further devices connected to the TV, which could cause the effect and did you already perform a factory reset, to check if the reported behaviour can still be observed then?

 

Cheers

 

Major ToM


MEDION. LÄUFT BEI MIR.
• Web: www.medion.de • Community: community.medion.com • Facebook: MEDIONDeutschland • Instagram: @medion.de


Bitte belohne hilfreiche Antworten mit Kudos und markiere die beste Antwort/Lösung mit Als Lösung akzeptieren.
XPloRR
Contributor
Message 3 of 4
251 Views
Message 3 of 4
251 Views

The problem existed from the beginning (clean install)

Major_ToM
Professor
Message 4 of 4
245 Views
Message 4 of 4
245 Views

Hi @XPloRR .

 

thanks for your feedback. Could you report us the software version from your devices menue to internally check for an update from our side?

 

Cheers

 

Major ToM


MEDION. LÄUFT BEI MIR.
• Web: www.medion.de • Community: community.medion.com • Facebook: MEDIONDeutschland • Instagram: @medion.de


Bitte belohne hilfreiche Antworten mit Kudos und markiere die beste Antwort/Lösung mit Als Lösung akzeptieren.
3 REPLIES 3