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FAQs

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Here you will find information and packaging instructions for MEDION products in case of service.
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Windows 10 and Windows 11 comes with several options to update a device driver.
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You can find the error diagnosis on the MEDION Service page.
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Proceed as described in this FAQ.
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Do not connect the unit to the power supply and follow the further procedure in this FAQ.
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This FAQ tells you how to proceed.
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You can find the necessary steps in this FAQ.
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If your product is being used as an external player please check if the connection cable is properly plugged in.
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ShowKeyPlus displays the installed keys.
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For some error symptoms there are currently no universal answers.
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Windows offers the troubleshooting app for sound problems.
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The Bluetooth dongle may only be connected to PCs / notebooks that do not have their own Bluetooth chip installed.
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Helpful hints about the touchpad.
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In this article we explain why the battery life of your device may differ from the manufacturer's specifications.
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Depending on the selected language, keyboards have different layouts.
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The necessary procedure is explained in this FAQ.
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You can find the setting in the Control Panel under Power Options.
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The winget command line tool can be used to search, install, update and configure applications.
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If you don't want to register a Microsoft account, you can alternatively create a local account.
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The Fn key is a special key found especially on notebooks or netbooks.
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