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FAQs

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The ERAZER Deputy P60 can be used without a battery without any problems. For permanent removal, we recommend activating shipping mode in the BIOS to reduce self-discharge.
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Check whether the overheating protection has been triggered and carry out a reset if necessary.
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If a Bluetooth remote control is not used for a longer period of time, it can transmit inputs twice. Unpairing and reconnecting solves the problem in the short term.
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Check the individual faults in the table. Contact MEDION Service to rectify technical problems such as sensor or motor failures.
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Press the reset opening on the back to be able to operate the device again.
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Our service app for Windows and Android devices tests your product for all possible sources of error.
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Download the Google Home app for this.
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A 4K UHD TV box converts the signal and enables high-resolution reception on the TV via HDMI.
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These are available in our spare parts shop. Enter the MSN or model designation of the main product to identify the required spare part.
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A UEFI-bootable USB stick is used for flexible Windows installation. This USB stick can be easily created with tools such as Media Creation Tool or Rufus by downloading the Windows ISO file from Microsoft.
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Picture and sound may be asynchronous due to internet problems, insufficient computer performance or different frame rates. Using a LAN cable and testing with other files can help.
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First log in to the service homepage or create an account. You can then enter the specific MSN of your device under My account and Register new product.
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It should only be carried out if system instabilities occur, new hardware is installed or the manufacturer recommends the update.
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The position of the notebook does not affect its cooling performance. As soon as the hoses are connected, the water circuit is a closed system with a pump in the external cooling kit.
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The diameter of the exhaust air hose is 15 cm.
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The ERAZER V1 (MD 60961) MSN 40084477 cooling kit is only compatible with the ERAZER Beast X40, while the ERAZER V2 (MD 62737) MSN 40091108 cooling kit is only suitable for the Beast 16 X1.
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Appliances become warm when the ambient temperature is high, the ventilation is blocked or many programmes are running. Regular cleaning and limiting parallel processes can help.
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A tumble dryer can leak if the condenser screen is blocked or the door seal is dirty. Make sure that the appliance stands in scale and clean the parts mentioned if necessary.
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Installations often fail due to insufficient storage space or incompatibility. With smart TVs, apps only work on Android devices or specific portals.
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Here you will find detailed technical information about the mainboard.
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