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FAQs

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Here you will find information and packaging instructions for MEDION products in case of service.
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The FAQ covers technical issues with the X55 SW+ robot vacuum cleaner, from hardware malfunctions to software and station errors.
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The MEDION MD 12090 slush ice maker prepares various slushies and drinks in 30-45 minutes, with a 2.6 litre capacity, five consistency modes and an integrated child safety lock.
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Details on the maximum memory expansion, the front pin assignment and M.2 slots.
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This guide provides systematic instructions for diagnosing and rectifying faults in order to optimise the functionality and service life of the device.
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The ERAZER Deputy P60 can be used without a battery without any problems. For permanent removal, we recommend activating shipping mode in the BIOS to reduce self-discharge.
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Check whether the overheating protection has been triggered and carry out a reset if necessary.
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If a Bluetooth remote control is not used for a longer period of time, it can transmit inputs twice. Unpairing and reconnecting solves the problem in the short term.
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Check the individual faults in the table. Contact MEDION Service to rectify technical problems such as sensor or motor failures.
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Press the reset opening on the back to be able to operate the device again.
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Our service app for Windows and Android devices tests your product for all possible sources of error.
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Download the Google Home app for this.
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A 4K UHD TV box converts the signal and enables high-resolution reception on the TV via HDMI.
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These are available in our spare parts shop. Enter the MSN or model designation of the main product to identify the required spare part.
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A UEFI-bootable USB stick is used for flexible Windows installation. This USB stick can be easily created with tools such as Media Creation Tool or Rufus by downloading the Windows ISO file from Microsoft.
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Picture and sound may be asynchronous due to internet problems, insufficient computer performance or different frame rates. Using a LAN cable and testing with other files can help.
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First log in to the service homepage or create an account. You can then enter the specific MSN of your device under My account and Register new product.
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It should only be carried out if system instabilities occur, new hardware is installed or the manufacturer recommends the update.
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The position of the notebook does not affect its cooling performance. As soon as the hoses are connected, the water circuit is a closed system with a pump in the external cooling kit.
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The diameter of the exhaust air hose is 15 cm.
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