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FAQs

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Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% helpful (2/2)
‎28.09.2022 09:50

Why can't I connect my mouse and keyboard set?

The Bluetooth dongle may only be connected to PCs / notebooks that do not have their own Bluetooth chip installed.
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‎27.09.2022 12:52

FAQs about the MEDION Service App

Our service app for Windows and Android devices tests your product for all possible sources of error.
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‎07.09.2022 08:58

Why does my camera not work correctly (smartphones / tablets)?

If you have problems with the camera of your smartphone or tablet, then maybe the following tips will help you.
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100% helpful (2/2)
‎06.09.2022 10:15

What can I do if my TV trips RCD?

This FAQ provides tips on how to isolate the error.
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‎01.09.2022 10:31

How can I turn off the standby LED on my TV?

If provided, you can deactivate the LED under Settings / Other settings.
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‎30.08.2022 10:12

FAQs: Specifications Mainboard "ECS P2A4-EM B350"

Detailed technical specs of the mainboard.
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‎30.08.2022 10:08

How do I keep a specific window always in the foreground in Windows?

This is made possible by the Windows PowerToys.
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‎30.06.2022 07:38

What can I do if my MEDION TV keeps restarting?

Install the latest software for your TV.
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100% helpful (1/1)
‎09.06.2022 09:01

My ERAZER Engineer P10 / X10 freezes sporadically, what can I do?

A BIOS update is available for your PC to fix the error.
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100% helpful (1/1)
‎07.06.2022 11:33

What do the error codes mean for the MD 18600 Robot Vacuum Cleaner?

Information about error messages can be found in this FAQ.
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‎02.06.2022 10:07

Why is the touchpad of my laptop without function?

Helpful hints about the touchpad.
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‎02.06.2022 09:59

Why are the fans on my graphics card making loud noises?

The fans of my device makes loud noises. What I can do about this?
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‎02.06.2022 09:53

The person I am talking to cannot hear me. What can I do?

In this FAQ we explain how the person you are talking to can hear you again.
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‎02.06.2022 09:50

Why does my device has a shorter battery life than specified?

In this article we explain why the battery life of your device may differ from the manufacturer's specifications.
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‎02.06.2022 09:42

Why do some keys output different characters than printed?

Depending on the selected language, keyboards have different layouts.
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‎02.06.2022 09:40

FAQs: Specifications Mainboard "GIGABYTE B560M Aorus Pro AX".

Detailed technical specs of the mainboard.
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‎02.06.2022 09:36

Why can my washer-dryer no longer be switched on?

Check the power supply first.
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‎02.06.2022 09:27

Why does my washer-dryer not draw any or too little water?

First of all, please check if all inlet valves are open.
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‎02.06.2022 09:24

What can I do if the water in my washer dryer does not get warm?

Please start a program for boil wash (90°C) and check whether the porthole heats up during the main wash cycle.
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‎02.06.2022 09:11
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