Medion Erazer Engineer P10 Randomly crashes/ Black screen

[Babbeddiu]

Hello, I bought a Medion Erazer Engineer P10 MD35035 this year in January, the first 4 months went pretty good also while VR gaming, since May/June sometimes it used to freeze especially while opening a web browser or just simply looking on Youtube videos, but it NEVER crashed while gaming, Anyway a month ago it froze again, I tried to restart it pressing the normal power button, but I think that the SSD has been damaged this time..everytime I try to turn on the PC with SSD connected it just gives me a black screen with a white line on the top left corner..So I decided to take out the SSD and I clean installed Windows 10 on the integrated Toshiba HDD and updated the BIOS to this version 560H6W0X.027 as I read in another post..The installation went good, the PC is not freezing anymore but instead it just shows up a black screen up to every 20 minutes or 50 minutes also while doing absolutely nothing with it...

I tried disabling smart fan from BIOS: the problem persist

I tried disabling fast and secure boot: the problem persist

I tried to play with windows energy save planner: the monitor and HDD should be always turned on but the problem remain.

Please help me, I feel alone and desperate.

MSN: 10024364

This is my last critic log from event viewer:

Nome registro: System
Origine: Microsoft-Windows-Kernel-Power
Data: 06/12/2022 12:46:12
ID evento: 41
Categoria attività:(63)
Livello: Critico
Parole chiave: (70368744177664),(2)
Utente: SYSTEM
Computer: DESKTOP-QRTPOGJ
Descrizione:
Riavvio del sistema senza un regolare arresto. Questo errore può essere causato da un'interruzione, un arresto anomalo o un'interruzione dell'alimentazione imprevista del sistema.
XML evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2022-12-06T11:46:12.8227104Z" />
<EventRecordID>34702</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-QRTPOGJ</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>

[EastClintwood]

Hello @Babbeddiu,

I would recommend that you reset the installation files or download an older version.

Please inform us if the problem persists.

Greetings,
EastClintwood