Hi @Tpaslou If your unit is within the warranty period and you contact your local Medion customer service centre they will be able to organise a new PSU to be sent to you free of charge. If out of warranty the PSU should be available on the Medion service shop website https://www.medion.com/medionserviceshop/en/ If the issue continues please reach out on the forum or contact your local Medion service centre Thanks
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