Hi @FlkueNoob ,
normally I´d suggest you to run the MEDION diagnostics app, but if the freezes also happen with the unit back in factory settings und with or without windows updatesinstalled, I suppose a certain hardware failure, which only can be solved by a repair center. Of copurse this is not normal, but unfortunately happens from time to time.
Where did you exactly ordfer the unit?
Cheers
Major ToM
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