Hi @richreed , Welcome to the forum. This fault you reported is interesting. Have you tried to perform the factory settings? If yes, please you need to get in touch with Medion customer service through one of the channels below: Over the phone: 0333 3213106 - Tel (IE) 1800 992 508 By email: hotline@medion.com The team will provide you with all the information you need to get the unit collected and fixed for you. I guess your notebook requires an assessment in the workshop. Kind regards, Jyselain
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