Hello, I recently purchased a Medion Erazer P15811, and I've been extremely disappointed by the fan noise. While idling the system is basically silent, but while gaming the fan becomes very loud, so loud that I can hear it even when playing with headphones. I've checked the vents and nothing is blocked, the system is days of so it's dust free, and I've placed it on a lap tray so it should be getting enough air flow. I decided to test the system, so I ran Unigine's Heaven while checking the noise level with a phone app. While idling the app monitored the system at around 20 decibels; while running Heaven the fans were running at over 70 decibels. The same is true while running even a low-poly game like Train Valley 2. Is this normal? It seems excessive to me, and compared to results I've found for other gaming laptops it's much higher. But then I've got no previous experience with laptop gaming, so I'm unsure if this is just the way things are. Medion Windows Diagnostics hasn't detected any problems. Any help would be much appreciated. Thanks. Edit: This is while running in Entertainment. In Quiet mode the system is quiet but the GPU runs at over 79 degrees c.
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