Over MrJamesMoore

Firmware v1.1.0 now available to address this issue. ... Meer weergeven

I just called Medion and lodged a support enquiry. Suggest you guys call as well so they know it's just not an isolated incident.   Call 1300 884 987 then press 1. I spoke to Jenny and after I explained the problem (randomly turns on) she said they will need to escalate the issue to their tech support team. To do that they needed the Vitrual ID from one of my smart plgus. This can be obtained via the app under (under Device Info).   James ... Meer weergeven

I've emailed Medion at two different addresses; haven't heard anything.   Their support is pretty awful.   James ... Meer weergeven

I've emailed Medion so maybe they will suggest a fix.   The app says it works with IFTTT. I thought I'd set up a applet so when the lights come on I'd be notified. But alas I can not find Medion in the IFTTT list of services. Another let down 😞   James ... Meer weergeven

I have a similar problem. I brought 4 smart plugs and connected them to lamps. They work well however they randomly turn on. I wake up in the morning and 1 or more of my lights are on??   Anyone know how this can be resolved?   James ... Meer weergeven