Informationen zu Major_ToM

Major_ToM · ‎09.08.2024

Hi @Mendy , just wanted to ask, if you were able to figure out your issue, or if we can provide any further help. Cheers Major ToM

Major_ToM · ‎09.08.2024

Hi @Susan_fin , as you have already tried cleaning the brushes, we cannot rule out a technical defect in the robot vacuum. Therefore, please contact your local MEDION service department directly to discuss the next steps or/and open up a service case. If you´re in need of further assistance we of course can try to provide it. Cheers Major ToM

Major_ToM · ‎09.08.2024

Hi @mariia , sorry that I obvioulsly oversaw your comment, but a hint from my side: To mention a community user so that they are notified when you reply, write an @ sign in front of their name (e.g. @Major_Tom) I´m on your side with supposing the issue to have appeard with any kind of software actualisation but especially if you tried to fix things with internal adjustments, I suppose this only can be solved by a) rolling back the laptop to an earlier system date, or b) restoring factory settings Of course you have to ensure that all your important data is backed up before on an external storage drive or USB stick. Cheers Major ToM

Major_ToM · ‎09.08.2024

Hi @taniabeckya , maybe you could give us a update, if further assistance is needed regarding your request from our side? Cheers Major ToM

Major_ToM · ‎09.08.2024

Hiu @Mitcheroo , do you have an update on your current question? There are different ERAZER Beast X40 laptop models on the market, but generally you can adjust fan settings of the model in the ERAZER ControlCenter, wich can be launched by pressing the key combination FN + F2. Cheers Major ToM

Major_ToM · ‎09.08.2024

Hi @sheppardpat47 , to get a deeper dive in your system configuration we´d like you to provide the 8-digit-article number (MSN 3002xxxx) which is placed on the lower side of the laptop housing. Cheers Major ToM

vw53a · ‎07.08.2024

Yes, I have the exact same problem with the same laptop. Waking up after hibernation lights up the leds on the front for power and hdd-activity and such, it lights up the keyboard illumination, the fan(s) start(s) spinning, but the screen remains black. I have updated the drivers, have tried the options I found elsewhere on the internet (Win+Ctrl+Shift+B, Win+P, and Ctrl+Alt+Del), all to no avail. It does not matter if the laptop is hooked up to a power outlet or if it's on battery power. I dislike having to force a power down by pressing the power button until it powers off, just after it has woken up from hibernation or sleep mode. It might, for all I know, interrupt a Windows Update or something like that, but there seems to be no other method. Well, only solution I can think of is turning of any sleep or hibernation mode possibilities. But any other suggestions would be very welcome. Would like to hear how you have resolved this, @EmergencyDuck .

kretzmer73 · ‎04.08.2024

vielen Dank für Ihre Anfrage bezüglich eines Upgrades der WLAN-Karte in Ihrem Medion Erazer X15805 Notebook. Aktuell ist in Ihrem Notebook die Intel Wireless-AC 9560 Karte verbaut. Ein Upgrade auf eine modernere WLAN-Karte, wie z.B. Wi-Fi 6 (802.11ax) ist möglich, jedoch sollten dabei einige Punkte beachtet werden: 1. Kompatibilität Ihr Notebook verwendet eine M.2 2230 Schnittstelle. Daher muss die neue WLAN-Karte ebenfalls diesen Formfaktor unterstützen. 2. Antennenanschlüsse Die neue Karte sollte dieselben Antennenschlüsse (2x2) wie die aktuelle Karte unterstützen. Empfohlene WLAN-Karten für ein Upgrade: - Intel Wi-Fi 6 AX200: Unterstützt Wi-Fi 6 und Bluetooth 5.1. Diese Karte bietet eine verbesserte Leistung und größere Zukunftssicherheit. - Intel Wi-Fi 6 AX201: Ähnlich wie die AX200, aber speziell für CNVi-Module entwickelt, was sie direkt kompatibel mit der AC 9560 macht. Ein Upgrade auf Wi-Fi 7 (802.11be) Karten ist derzeit nicht möglich, da entsprechende Module für Notebooks noch nicht allgemein verfügbar sind. Wir hoffen, Ihnen mit diesen Informationen weitergeholfen zu haben.

roblogez · ‎04.08.2024

I forgot to mention that the button worked for a bit when I got the laptop after I tried to use it after almost a week of no use it didn't want to function. Also the light in the button still glows red if I enable the GPU with the workaround

zardozthestoneg · ‎29.07.2024

Hi @Major_ToM . No, Intel Driver & Support Agent did not work actually. There was no such an update or driver file indicated with Dynamic Tuning. I've used a third party app: https://www.driveridentifier.com/ . And it worked! BR, Cem

Major_ToM · ‎24.07.2024

Hallo @tadanobu , wir haben die Thematik nochmals von unserer Qualitätssicherung prüfen lassen. Diese hat den Sachverhalt an den Hersteller übermittelt, so dass wir nun auf Feedback warten. Viele Grüße Major ToM

Helmut001 · ‎24.07.2024

Hallo @Major_ToM , vielen Dank für die rasche Beantwortung aller Fragen und den "@"-Tipp. Wegen ...gen 5...: jetzt verstehe ich warum ich bis jetzt bei den SSD M.2 PCIe nur gen 4 gesehen habe. 😉 Nochmals vielen Dank und viele Grüße Helmut

Major_ToM · ‎23.07.2024

Hi @Ronaldton , maybe you can get along with this shell version (V2.04)? Cheers Major ToM

Major_ToM · ‎23.07.2024

Sorry @sasonovak , my mistake. This is the correct download link. Another hint: To mention a community user so that they are notified when you reply, write an @ sign in front of their name (e.g. @Major_Tom) Cheers Major ToM

Major_ToM · ‎23.07.2024

Hi @Xerox , some model series do have such a kind in their Bios settings, but this unfortunately is not the case with the ERAZER Deputy P10. Cheers Major ToM

Major_ToM · ‎23.07.2024

HI @Dr_Death , to mention a community user so that they are notified when you reply, write an @ sign in front of their name (e.g. @shawie60 ) Cheers Major ToM

Major_ToM · ‎23.07.2024

Hi @axlgnr , sorry for the late reply, but you could try version 1.07.09RME2: https://cdn.medion.com/downloads/software/00_Bios_Crawler_E40_Deputy_P40_Scout_E20.zip , You should run the FlashWinX64.bat as administrrator in Windows environment, but be aware of the fact, that for any errors, caused by the execution of this update, we don´ t accept any responsibility for damage or lost of data. Cheers Major ToM

Major_ToM · ‎23.07.2024

Hi @Mitcheroo , we could check for a new Bios version, but please inform us about the 8-digit-MSN article number (3003xxxx), which is placed on the lower housing of your laptop. Remind that installing other den MEDION evaluated Bios versions might do damage to your laptop, because the programming codes differs to the MEDION one. Cheers Major ToM

Major_ToM · ‎23.07.2024

Hi @getmad & @jtabaku , first of all I´d like to ask getamad, if you already successfully implemented the new Bios version? Feedback really appreciated. jtabaku, are you sure that you have the same machine then getmad? If you can confess this,you could use the same link I provided to him. Please be aware, that for any errors, caused by the execution of this update, we don´ t accept any responsibility for damage or lost of data. Cheers Major ToM

Major_ToM · ‎23.07.2024

Awesome! Cheers Major ToM

Major_ToM · ‎23.07.2024

Hi @tuhljovina , spare parts are provided via the MEDION ServiceShop, I fear a single IC is not available, but you can check the scope of service partsbe entering the 8-digit MSN article number, which ist placed on the lowe side aof your laptop housing. Cheers Major ToM

Major_ToM · ‎23.07.2024

Hi @shaunw50 , I´d assume that this is a similar topic as the loud fans, so that I´d would like to proceed the conversation here Cheers Major ToM

Major_ToM · ‎23.07.2024

Hi @Bowdon, sorry for the late reply, but I´d like to ask,if your issue is still present? It definetely helps, if you provide the 8-digit MSN article number, which is printed on the lower case of your unit (3003xxxx). Cheers Major ToM

Major_ToM · ‎23.07.2024

Hi @shaunw50 , sorry for the late reply, but could you tell us, which Bios version you´re currently running on your machine (like 1.07.18RME1)? In this case we could check for updates for you. Cheers Major ToM

vitaldas · ‎22.07.2024

Ich verstehe, aber das heißt nicht, dass ich dieses Problem nicht habe. Es ist ziemlich typisch für Intel Arc GPUs. Aber native Intel-Laptops haben ein normales BIOS, um das zu lösen. Hier ist der Screenshot von heute mit 3 Resets innerhalb einer Stunde. Manchmal gibt es Dutzende im Laufe des Tages mit beängstigenden Geräuschen, das ist nicht normal! Könnten Sie den Hersteller bitten, einen BIOS-Entsperrcode bereitzustellen, da ich Ihren Laptop gekauft habe und etwas Kontrolle darüber haben möchte, das ist normal )) Vielen Dank im Voraus!

Major_ToM · ‎22.07.2024

HI @Verthosa , we just published an appropriate, english FAQ, which is meant to fix your issues. Feedback really appreciated! Major ToM

Major_ToM · ‎22.07.2024

Hi @fades82 , we´re a bit late but could you possibly name the Bios version, you´re currently running on? Cheers Major ToM

Major_ToM · ‎22.07.2024

Hi @Martijnvang , could you successfully update your Bios inbetween. Also edited the broken link, which is noch broken anymore. Cheers Major ToM

Major_ToM · ‎22.07.2024

Hi @dofusanney , pls remind that we´re now talking about one ERAZER laptop an onr ERAZER DT PC, which are two different products. If you nleave us the 8-digit article number of your PC (starting with 1002xxxx) we can provide further assistance. Cheers Major ToM

Major_ToM · ‎22.07.2024

Hi @Delantonio , having searched the mainboard documentation I suppose it to be 3rd gen, but it´s definetely not pointed out clearly. Talking about PCIe: This has nothing to do with your question, but keep in mind, that the two M.2 slots available on your Z370 mainboard do not support all M.2 SSD types. The image below shows the two connectors mentioned in detail. Cheers Major ToM

Registrierdatum	‎31.10.2014 11:26
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