on 22.10.2023 17:36
on 22.10.2023 17:36
Hello
I recently bought a Medion Erazer Deputy P40, without OS. I installed Windows 11 on it, as well as the drivers I downloaded from the manufacturer's website https://www.medion.com/gb/service/product-detail/30035597. The computer reference is MSN: 30035597.
Since the first weeks of use, the computer crashes with a blue screen and the reason is as follows: DRIVER_IRQL_NOT_LESS_OR_EQUAL, and the sub-reason is: kbdclass.sys
The problem occurs regularly every 1h-3h (it depends) when I play.
Has anyone ever encountered this problem, and if so how to fix it please? I hesitate to return the computer and exchange it for another brand.