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This is so frustrating I have a tv which clearly is useless, I can watch ordinary tv no Sky, rang Medion left a message but nobody has responded. I think we should be compensated for a tv that doesn’t work properly, how long are we supposed to wait for a response from this company. I am paying for Sky when I cannot use it with the tv. Send me a full refund is what they should do. They clearly are pretty useless with there customer support. Hope this is sorted quickly. Not a very happy customer.
With ours I switched the router off (power off), (this allowed the tv to remain on) then went to settings on tv and turned off WiFi, at this point I switched router back on for other equipments connection. It then worked OK for a few days so I switched WiFi back on and its been OK since.
With ours I switched the router off (power off), (this allowed the tv to remain on) then went to settings on tv and turned off WiFi, at this point I switched router back on for other equipments connection. It then worked OK for a few days so I switched WiFi back on and its been OK since.
(en-gb) ▼ 
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