Problem turning TV on after update

[Tim193]

I have a Medion 58" X15858 / MD 32303. This has worked perfectly for 18 months but since a software update a few days ago it refuses to turn on unless it is completely turned off at the mains and rebooted. Pressing buttons on the remote or the TV doesn't work until it is rebooted. Then it works fine. Any suggestions please. 

I unfortunately can't find the version number of the software it updated to.

[Major_ToM]

Hi @Tim193 ,

first of all we need to identify your TV to have a chance to organise a software, so please send us a private Message with a photo of the serialnumber sticker,which is placed on the backside of the TV.

Cheers

Major ToM