No audio or video on the TV

[sankalpa]

I have a MD 30560 TV and I do not have any display on the TV when it is switched on. I am also unable to select the input mode as there is no display at all on the screen. I have not been able to find a solution for this.

[daddle]

@sankalpa 

Hi. You give us very little information. 

How old is your  TV?

If new, did he ever shows a picture?What happened before, when it suddenly stopped to display the picture and audio stopped as well?

Did you have a shortage in your electricity circuit?

If you switch on, is the LED illuminated?

Follow this Tutorial video to eliminate residual charge.

And please give the MSN Number of your TV.

Cheers, daddle

[sankalpa]

I bought the TV second-hand, so I am unsure of how old it is. 
It was working fine till two days ago but yesterday when I tried connecting my laptop to the TV, there was no audio or video on the TV. There was no shortage in electricity. The LED is illuminated when I switch the TV on, but I cannot connect with any external HDMI connection (Laptop and Firestick). I have tried draining the tv for residual charge but the problem is still there. 
The MSN number is 30013819.

I am sorry for the lack of information in my post. 

Regards,
Sankalpa

[daddle]

@sankalpa 

I am sorrry but I can not help you any further. 
What I do know is, that some of the owners of Medion TVs report problems like yours after connecting a Firestick.

If this fault applys for your TV as well, I can not say. You have to ask a Mod or in the english part of the Forum, or in the german part.

But did you check the Service page ? there you can get a Firmware Update. This might help. Follow the instructíons exactly. (sorry, theý are only in German available)

In short:

1. You need a fat32 formatted USB stick ( 8 GB)

2. Extract the downloaded file. It will be stored automatically in c:/Medion

3. Read the PDF

4. Copy the upgrade pkg file to the root of the stick; no folder or subfolder.

5.Take the wall plug out.

6. Plug the stick into a USB port on the TV

7. Plug the wall plug in again

8. Automatically the Firmware Update will  start.  Do not interrupt , keep the wall plug connected all the time

9. The LED blinks rythmically orange/green

10  The LED stops blinking

11  Take the USB stick out

12  Switch the TV on with the Remote control  and wait until the setup menu appears

13  Remove the Wall plug now, and wait until the LED is extinguished.

14  Put the wall plug back, and switch the TV on

15. Ready.

And did you follow the tutorial concerning the residual charge?

Success, daddle