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Medion MD 31397 UK DNS BUG

7 REPLIES 7
wackyraces
Apprentice
Message 1 of 8
1,748 Views
Message 1 of 8
1,748 Views

Medion MD 31397 UK DNS BUG

Hi

When you manually configure the network settings on the Medion 55" TV (Aldi), there is the option of 2 DNS settings. If you enter 2 DNS servers manually, click SAVE and exit, upon viewing the settings again, DNS server 2 always reverts to 000.000.000.000. It will never save the 2nd DNS server IP address.

Has anyone else found this bug?

Cheers

 

7 REPLIES 7
Gehringer
Moderator
Message 2 of 8
1,644 Views
Message 2 of 8
1,644 Views

Hi @wackyraces ,

 

does everything work normally when you type only 1 DNS?

Regards,

Gehringer

wackyraces
Apprentice
Message 3 of 8
1,638 Views
Message 3 of 8
1,638 Views

Hi

 

Unfortunately it doesn't work correctly with 1 DNS. I use a smart DNS solution to redirect Netflix to various countries. It requires 2 DNS servers for full functionality.

Gehringer
Moderator
Message 4 of 8
1,594 Views
Message 4 of 8
1,594 Views

Hi @wackyraces ,

 

are those DNS pointing to addresses in different countries?

Regards,

Gehringer

wackyraces
Apprentice
Message 5 of 8
1,587 Views
Message 5 of 8
1,587 Views

Hi

 

That's correct, DNS 1 is set to UK and DNS 2 should be set to USA. This then allows the correct routing depending on the Netflix or other service location setting.

Gehringer
Moderator
Message 6 of 8
1,581 Views
Message 6 of 8
1,581 Views

Hi @wackyraces ,

 

I would suspect that this is the reason why.

 

Regards,

Gehringer

wackyraces
Apprentice
Message 7 of 8
1,557 Views
Message 7 of 8
1,557 Views

Hi

 

We do own Panasonic and Hitachi 4K televisions and these are able to support 2 DNS addresses using different countries. It's only the Medion that seems to have this issue.

This TV seems to have a number of little issues unfortunately. Hopefully there will be further firmware updates to address these.

Gehringer
Moderator
Message 8 of 8
1,520 Views
Message 8 of 8
1,520 Views

Hi @wackyraces ,

 

my advice for you at the moment is to try to use the automatic DNS configuration, which should detect both DNS servers if they are set up properly.

 

Regards,

Gehringer

7 REPLIES 7