09.12.2023 10:53
09.12.2023 10:53
I've just bought a new Deputy P40 with Intel Corei7-12700H and Nvidia RTX4060.
Windows shows there are two display drivers, Intel Iris XE and Nvidia RTX 4060. When playing a game such as Fortnite, on settings recommended and set by the GeForce Experience software, we're only getting 2 fps! I'm pretty sure that games are using the Iris Xe rather than the RTX 4060 GPU. I disabled the Iris XE Display driver in Windows device manager, but this only made things worse, with the laptop unable to sense the display has 144Hz etc. How can I get the laptop to use the RTX 4060 for Windows and games?
Any help greatly appreciated.
03.01.2024 09:34
03.01.2024 09:34
Hi @oO_Konan_Oo ,
sorry for the late reply, but can you please check, which Bios version is recently installed on your unit.
We currently provide V 1.07.09RME2, so maybe the system can be updated,, but maybe you already have solved the issue in the meantime.
Cheers
Major ToM
Another hint: To mention a community user so that they are notified when you reply, write an @ sign in front of their name (e.g. @Major_Tom)