Netflix-Kompatibilität

[TheDoctor]

Hallo allerseits,

wir haben ein paar Meldungen, dass Kunden Netflix auf einzelnen Tablets nicht installieren können (wird vom Play Store nicht angeboten) oder es nicht ausführen können (stürzt ab). Netflix hat auf der eigenen Website diverse Infos zu Problemen mit der eigenen App und bietet auch das APK dort zum Download an.

Uns würde interessieren: Wie sieht es bei Euch aus? Konntet Ihr Netflix über den Play Store installieren? Läuft es? Wenn's geht, kurz mit Gerät und Android-Version.

Danke!

Der Doktor

[Bilbo]

Geehrter Doktor,

gut dass es bei Medion funktionierenden Support gibt.

Das Update wurde fehlerfrei installiert. Aber leider wird bei der immerhin jetzt im Playstore angezeigten Netflix-App nur gesagt, dass mein "Gerät nicht kompatibel" sei. Installieren lässr sie sich vom Playstore aus nicht. Das kann's doch nicht gewesen sein...

Edit: Von der Netflix-Webseite aus lässt sich eine ausführbare App über den Playstore (!?) installieren. Nach anfänglichen SchwIerigkeiten funktioniert diese jetzt. Mal sehen, wie lange...

Bilbo

[guidorobben]

The beta update v3.4 aloows you to install netflix, but the steaming issue is not fixed.

[SteenDK]

I am sorry to say that netflix stopped working after a few hours. I tried to uninstall, reboot, reinstalled but no respons. The app is in play store. Hangs in splash screen again.

[MPKotter]

Unfortunately it doesn't work for me either. App now shows in the Play Store but once installed & opened gets stuck in the splash screen. After a while the App terminates with an error and restarts.

[TheDoctor]

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@MPKotter schrieb:

Unfortunately it doesn't work for me either. App now shows in the Play Store but once installed & opened gets stuck in the splash screen. After a while the App terminates with an error and restarts.

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For us it works fine, even for hours. Videos just play and play...

We see two strange things, though:

1) For a new app install Netflix does indeed appear to hang in the splash screen for a while. It seems to initialize or download stuff. After 30-60 seconds the spinning red circle appears and the app moves on. Maybe you need to wait a bit longer?

2) In the sign up/in dialog there is an option for new customers (create an account) that does not work. It jumps to the same page again and again. This also happens on non-MEDION devices, so it is probably a bug in the Netflix app or their back-end.

Maybe some more people can report their experiences with the latest P1050X image.

Best regards

The Doctor

[IcKsReLoADs]

Hi @all,

Netflix has just released a new version with some Bugfixes, maybe try to install the new version. I could not reproduce the errors on the old and the new Version. Works fine on my Device.

Regards IcKs

[guidorobben]

the last version doesnt solve my problem. I tried everything. reinstall, clear cache. ect etc etc. Just hangs at the splash screen.

[SteenDK]

I have the new netflix and the new update offandroid
Like you, i have tried everything. 1 out off 50 times it works.
My wife will kill me, if netflix does not work soon.

[TheDoctor]

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@SteenDK schrieb:
I have the new netflix and the new update offandroid
Like you, i have tried everything. 1 out off 50 times it works.
My wife will kill me, if netflix does not work soon.

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We will try our best to save your life. 🙂

I assume you have already tried all the steps recommended by Netflix here and here and here (German) or here and here and here (English). That is, restart the app, clear data/cache, reinstall reboot. Did you also try restarting the router, walk closer to it or maybe connect to a different WIFI (neighbour or so)? Does your router have any special settings, such as a proxy that you need to go through? Limited bandwidth that might make an initial connectino test fail or hang?

If you don't mind the additional setup work then a factory reset might also be an option (I know, I know). We will do some more tests at the office. In the meantime, please post more experience reports (positive ones appreciated, of course).

Best regards

The Doctor

[SteenDK]

Hi doctor.
I tried all of what you wrote. I will work further with the problem. I dont wanna die 😂. But but but, no factory reset. Remember i saw netflix just OK, until the update off android. So the ball is still in your courtyard😎.