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Cannot reset my Medion E3222-MD63310 Touch Screen Laptop

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3 REPLIES 3
Geoff_M57
Beginner
Message 1 of 4
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Message 1 of 4
3,657 Views

Cannot reset my Medion E3222-MD63310 Touch Screen Laptop

Due to the massive incompetence of PAID AVG support who installed software that I cannot uninstall, I am left with no choice but to completely wipe my Notebook.

BUT it will not wipe it goes through the motions but always starts back as it was can anyone offer some assistance?

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Accepted Solutions
daddle
Superuser
Message 3 of 4
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Message 3 of 4
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@Geoff_M57 

 

The only way is to install Windows again from scratch. You should prepare with the Microsoft Media Creation Tool a USB-Stick which contains the applicable Win Iso. 

https://www.microsoft.com/de-de/software-download/windows10ISO

Check for the english version.

You can boot with this stick and install Windows anew. Drivers you can download from the Medion Service page.

 

Regards, daddle

 

 

 

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Fishtown
Superuser
Message 2 of 4
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Message 2 of 4
3,654 Views

HI @Geoff_M57 and welcome

helps you the user manual from page 40, http://download2.medion.com/downloads/anleitungen/bda_40070561.pdf

Executing the UEFI Firmware Configuration,You can only run the configuration program upon system startup. If the notebook has already started up, switch it off and restart it. Press the F2 key to run the UEFI firmware configuration.

 

google translate does not always translate everything right, you do not even come in safe mode?

bye Fishtown

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Alles was man lange genug, konsequent mit System durchführt, führt zwangsläufig zum Erfolg.
daddle
Superuser
Message 3 of 4
3,647 Views
Message 3 of 4
3,647 Views

@Geoff_M57 

 

The only way is to install Windows again from scratch. You should prepare with the Microsoft Media Creation Tool a USB-Stick which contains the applicable Win Iso. 

https://www.microsoft.com/de-de/software-download/windows10ISO

Check for the english version.

You can boot with this stick and install Windows anew. Drivers you can download from the Medion Service page.

 

Regards, daddle

 

 

 

Geoff_M57
Beginner
Message 4 of 4
3,637 Views
Message 4 of 4
3,637 Views

Hi Thanks for replying but that option is not available in my BIOS.  I had to download the windows tools and reinstall windows that worked.

3 REPLIES 3