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Smart tv issue

SOLVED
2 REPLIES 2
laine2469
New Voice
Message 1 of 3
3,951 Views
Message 1 of 3
3,951 Views

Smart tv issue

Medion smart tv 32in 4 years old approximately . Unfortunately this is mounted on a stand and without getting it taken down I cannot get the model number. 

C4D485C4-C97F-4E56-AB6A-39A276C5D4D3.jpeg

 thus is the message I keep getting when pressing the “medion” button for apps/ internet 

can anyone help?

1 ACCEPTED SOLUTION

Accepted Solutions
janagan
Trainee
Message 2 of 3
3,940 Views
Message 2 of 3
3,940 Views

Hi @laine2469 and welcome to the forum.

For this issue you can try a first time installation which could solve this problem. 

You can see how to do a first time installation on the user manual. 

 

Kind regards,

Jay 

 

View solution in original post

2 REPLIES 2
janagan
Trainee
Message 2 of 3
3,941 Views
Message 2 of 3
3,941 Views

Hi @laine2469 and welcome to the forum.

For this issue you can try a first time installation which could solve this problem. 

You can see how to do a first time installation on the user manual. 

 

Kind regards,

Jay 

 

laine2469
New Voice
Message 3 of 3
3,918 Views
Message 3 of 3
3,918 Views

Many thanks. Everything is now working as it should. 😎

2 REPLIES 2