on 23.03.2025 23:34
on 25.03.2025 12:41
on 25.03.2025 12:41
Dear @Mark-
If you are getting a black screen and unable to access the unit in any way, and it looks like the latest version we have on our website version 2.09 I would suggest having the unit assessed by your nearest Medion service centre, or a qualified 3rd party technician of your choice to verify if the board has not bricked.
Thanks
on 24.03.2025 11:40
on 24.03.2025 11:40
Hi
Do you have the MSN number of your unit and the BIOS version you tried to update to? to identify
Was there a particular reason you needed to update the BIOS as not always necessary unless you have changed a hardware component.
I hope it has not bricked your motherboard.
You can try flashing the BIOS by removing the CMOS battery.
Thanks
BIOS updates generally don't boost performance, but they can fix bugs related to specific hardware or add compatibility for new devices. Motherboard manufacturers warn against updating your motherboard if your PC is working normally.
MEDION DISCLAIMER
we (Medion) do not accept any responsibility for damage or lost of data in case of any error, caused by the execution of updates to the BIOS and the unit
Upgrades and modifications to your PC/laptop should only be carried out by a qualified specialists. If you do not have the necessary qualifications, have the work carried out by a qualified service technician
on 24.03.2025 20:15
on 24.03.2025 20:15
Hi
MSN number 30021470
BIOS version: www1.medion.de/downloads/index.pl?op=detail&id=18408&type=treiber&lang=uk
I have tried removing the battery CMOS Unfortunately, that didn't help.
When I press the start button, nothing appears on the screen.
Greeting
Mark.
on 25.03.2025 12:41
on 25.03.2025 12:41
Dear @Mark-
If you are getting a black screen and unable to access the unit in any way, and it looks like the latest version we have on our website version 2.09 I would suggest having the unit assessed by your nearest Medion service centre, or a qualified 3rd party technician of your choice to verify if the board has not bricked.
Thanks