Battery info disappears after BIOS update on Erazer Major X10 MD62501

[ruud68]

Hi,

I have a Medion Erazer Major X10, MSN 3003 4648, model MD62501. After replacing the battery, information like serial number, cycles, and capacity disappears after a few days. The charging voltage rises to 17.5 V instead of the original 15.4 V. I have tried several batteries, but the problem continues.

Could this be caused by a BIOS update? Is it possible to downgrade the BIOS or try a beta version? Also, where can I buy a verified original Medion battery?

Thank you for any advice.

[Fishtown]

Hi @ruud68 

According to the database you have this battery

https://www.medion.com/medionserviceshop/en/p/battery-battery-4-cells-62wh-40082998

bye Fishtown

[ruud68 · Accepted solution]

Hi
Thanks for the link I have been using for a day to order from there but it didn't work, Paypal didn't work, until I saw that the link that shop was in is Germany. So I took a vpn and moved to Germany temporarily so I got a German IP then Paypal worked. Now I have ordered at least. So thanks for the help for that.

Brilliant forum

Thanks Fishtown for the help