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S3750 not turning off

4 ANTWOORDEN 4
CliveG
New Voice
Bericht 1 van 5
3.209 Weergaven
Bericht 1 van 5
3.209 Weergaven

S3750 not turning off

I recently purchased a S3750. After following the instructions to turn the fitness band off, it immediately turns itself back on again. Apart from running the battery down, it is very annoying to have the green flashing LEDs go off every few minutes. Is it faulty, or am I doing something wrong?

4 ANTWOORDEN 4
Major_ToM
Professor
Bericht 2 van 5
3.098 Weergaven
Bericht 2 van 5
3.098 Weergaven

Hi @CliveG ,

 

sry for the late reply but pls let us know, if you´re still expieriencing this kind of problems?

 

Cheers

 

Major ToM


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CliveG
New Voice
Bericht 3 van 5
3.094 Weergaven
Bericht 3 van 5
3.094 Weergaven

YES!

After a number of days, it has stopped flashing the green LEDs every few seconds only because the battery is now completely discharged. But I have not charged it again because I know that every time I switch it off it will switch itself back on again immediately. When it is sitting on my desk the flashing is VERY annoying, so unless I can turn the thing off when it is not being worn it is useless to me.

WoodbridgePete
Newcomer
Bericht 4 van 5
2.860 Weergaven
Bericht 4 van 5
2.860 Weergaven

any update on why the fitness tracker won't turn off ?

CliveG
New Voice
Bericht 5 van 5
2.853 Weergaven
Bericht 5 van 5
2.853 Weergaven

After getting no help from Medion at all, I have stumbled on the answer by accident. When the manual says touch and hold the button until it switches off, what it really means is touch and hold the button until it starts the 3..2..1 countdown, and let go as soon as it starts counting down. Initially I was keeping my finger on the button until it shut down, at which point it wakes up again. By removing my finger at 3, it does indeed shut down.

4 ANTWOORDEN 4