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My PC or notebook is unusually loud, what can I do?
Increasing volume usually results from faster running fans. This can be caused by continuous background processes or dusty fans.
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What can I do against unusual high temperatures on my notebook?
First check if your notebook is getting enough cooling air. Even dusty fans degrade the cooling performance.
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Why is my camera not working as expected? (PC, Notebook)
For computers that are running with a Windows operating system, Windows offers its own troubleshooting which can help you immediately.
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Why is the flash of my camera not working as expected? (Photo / Video)
If you have a problem with the flash or the photo light, check the menu of your camera if the flash is activated.
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Why is the handset on my phone not working? (DECT)
One reason for this may be that the handset is not connected to the base station.
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Why is my camera not working as expected? (webcam)
Sometimes it is enough to reinstall or update the driver so that everything works again.
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Why do I have no reception over the cable connection (DVB-C)?
Please check first whether the right signal source, e.g. TV or digital cable is selected.
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My device does not receive HDTV channels, what can I do?
There are several reasons why there is no HDTV signal. The following instructions will help you to set up your HDTV signal.
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Why do I have no radio signal?
To ensure that the stations are stored correctly and not misaligned, perform a channel scan again as described in the user manual.
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Why do I have no satellite signal?
There are several sources that may cause the lack of SAT reception such as a broken LNB, an obstructed SAT dish after a storm, broken cables, etc.
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The volume is too low or no sound at all, what can I do?
If you have no sound or the volume is too low from the connected speakers or headphones?
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My device will not turn on, what can I do?
Does the power outlet, you have connected your products power lead to, work?
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How can I perform a function test on my remote control?
You can test with a digital camera if the remote control emits a signal.
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Why doesn`t my monitor show a picture on the USB 3.1 socket?
First, the BIOS settings should be checked.
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What do I do if there are pixel errors on the display?
Check with the pixel error class if it is a warranty case.
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Why does the device not respond to the connected external power supply?
Check the primary side power supply and, if present, the on / off switch of the power supply.
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Why is the device displaying a still image?
Some devices have a pause function, please check if pause has been activated.
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What can I do if my device stops responding or hangs?
In this case, a residual current discharge (power supply reset) can help.
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Why is the inner back wall iced in my fridge?
The cause of the icy back wall is often due to an incorrectly sealed, dirty or deformed door seal.
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Is my power cable defective?
There may be a cable break, one of the most common signs of wear on electrical equipment.
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Featured Knowledge Base Article
What are the system requirements for Windows 11?
Whether Windows 11 can be installed on your computer depends on the hardware of your computer.
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Featured Knowledge Base Article
How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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Featured Knowledge Base Article
How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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