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FAQs

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Why is the handset on my phone not working? (DECT)

One reason for this may be that the handset is not connected to the base station.
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100% helpful (1/1)
‎15.04.2021 07:24

Why is my camera not working as expected? (webcam)

Sometimes it is enough to reinstall or update the driver so that everything works again.
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100% helpful (1/1)
‎15.04.2021 07:21

Why do I have no reception over the cable connection (DVB-C)?

Please check first whether the right signal source, e.g. TV or digital cable is selected.
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100% helpful (1/1)
‎15.04.2021 07:19

My device does not receive HDTV channels, what can I do?

There are several reasons why there is no HDTV signal. The following instructions will help you to set up your HDTV signal.
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100% helpful (1/1)
‎15.04.2021 07:13

Why do I have no radio signal?

To ensure that the stations are stored correctly and not misaligned, perform a channel scan again as described in the user manual.
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100% helpful (1/1)
‎15.04.2021 07:09

Why do I have no satellite signal?

There are several sources that may cause the lack of SAT reception such as a broken LNB, an obstructed SAT dish after a storm, broken cables, etc.
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100% helpful (1/1)
‎15.04.2021 07:07

The volume is too low or no sound at all, what can I do?

If you have no sound or the volume is too low from the connected speakers or headphones?
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50% helpful (1/2)
‎15.04.2021 07:02

My device will not turn on, what can I do?

Does the power outlet, you have connected your products power lead to, work?
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100% helpful (1/1)
‎15.04.2021 07:02

How can I perform a function test on my remote control?

You can test with a digital camera if the remote control emits a signal.
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100% helpful (2/2)
‎13.04.2021 07:55

Why doesn`t my monitor show a picture on the USB 3.1 socket?

First, the BIOS settings should be checked.
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100% helpful (1/1)
‎13.04.2021 07:53

What do I do if there are pixel errors on the display?

Check with the pixel error class if it is a warranty case.
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100% helpful (2/2)
‎13.04.2021 07:50

Why does the device not respond to the connected external power supply?

Check the primary side power supply and, if present, the on / off switch of the power supply.
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100% helpful (1/1)
‎13.04.2021 07:48

Why is the device displaying a still image?

Some devices have a pause function, please check if pause has been activated.
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100% helpful (1/1)
‎25.03.2021 12:32

What can I do if my device stops responding or hangs?

In this case, a residual current discharge (power supply reset) can help.
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67% helpful (2/3)
‎25.03.2021 10:12

Why is the inner back wall iced in my fridge?

The cause of the icy back wall is often due to an incorrectly sealed, dirty or deformed door seal.
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100% helpful (1/1)
‎25.03.2021 07:06

Is my power cable defective?

There may be a cable break, one of the most common signs of wear on electrical equipment.
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100% helpful (1/1)
‎25.03.2021 06:47

How do I restore the delivery state of my digital camera?

In the main menu of the camera you will find in the settings the option RESET ALL.
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100% helpful (1/1)
‎25.03.2021 06:45

My device shuts itself off, what can I do?

Please check the power supply first.
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50% helpful (1/2)
‎18.03.2021 14:25

Why does my fridge smell unpleasant despite being cleaned?

The drip tray access should be cleaned.
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100% helpful (1/1)
‎18.03.2021 06:35

How can I extend the battery life?

Battery powered devices offer some adjustment options to increase the runtime.
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100% helpful (1/1)
‎17.03.2021 07:20
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