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FAQs

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How can I save a map with my robot vacuum cleaner?

This FAQ explains how to save a map.
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100% helpful (1/1)
‎02.01.2024 14:02

What does the error code E4 on the MD 37004 dishwasher mean?

In this FAQ we explain what the error code E4 means and give you possible solutions.
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‎02.01.2024 13:40

Why can't the webcam and / or microphone be activated?

This FAQ describes how to activate / deactivate private mode.
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‎02.01.2024 13:38

How can I set the colour change on my ERAZER Crawler E25?

The colour change cannot be set.
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‎18.12.2023 12:45

How can I fix a malfunctioning Android app?

The problem can often be solved with one of the listed procedures.
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100% helpful (1/1)
‎18.12.2023 12:42

The sound is missing or too quiet, what can I do (PC and notebook)?

Windows offers its own troubleshooting service that can help you immediately.
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100% helpful (1/1)
‎18.12.2023 12:41

Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
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‎18.12.2023 12:40

Why does the floor remain wet after my robot vacuum cleaner has mopped?

You can change the amount of water dispensed in the Life+ app.
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‎11.12.2023 16:29

Can I use cleaning agents with my robot vacuum cleaner?

Additional cleaning agents can damage the robot vacuum cleaner.
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‎11.12.2023 13:02

How do I clean the sensors of my robot vacuum cleaner?

Clean the sensor surfaces with a dry cloth.
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100% helpful (1/1)
‎11.12.2023 12:49

Why is my washer-dryer not starting the programme and displaying CL on the screen?

The childproof lock on your washer-dryer is activated.
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‎30.11.2023 10:45

What does the error code E1 / E2 for dish washers mean?

The appliance is not drawing water, the water pressure is too low or the aquastop has been triggered.
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‎21.11.2023 14:22

FAQ: Specifications mainboard "ECS B460H6-EM".

Information on the maximum memory expansion, the front pin assignment and M.2 slots.
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‎21.11.2023 14:16

FAQ: Specifications Mainboard "ECS B360H4-EM"

Here you will find detailed technical information about the mainboard
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‎21.11.2023 14:15

Why does my robot vacuum cleaner constantly drive aimlessly or backwards?

Deactivate the scrubbing mode of your robot vacuum cleaner.
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100% helpful (1/1)
‎08.11.2023 06:23

How do I set a No Go / No Wipe Zone on my robot vacuum cleaner?

Here you can read how to set up a No Go Zone.
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100% helpful (1/1)
‎30.10.2023 12:38

FAQs about MEDION Android TV

Answers to frequently asked questions about your Android TV.
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100% helpful (1/1)
‎30.10.2023 09:05

Why do I get the error message: Please check dirty watertank on my MD 18379 mopping robot?

The contacts of the dirty water tank are dirty, clean them carefully.
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‎11.10.2023 10:49

I have problems with the SIM card of my Xplora XGO2, what can I do?

The PIN protection must be deactivated before using.
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‎11.10.2023 10:44

Is it possible to adjust the seam width on the MEDION MD 16600 sewing machine?

The seam width is fixed by the needles and cannot be changed.
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‎11.10.2023 10:38
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