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FAQs

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Answers to the most common questions about the MEDION Life Remote App
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This FAQ provides tips on how to isolate the error.
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To do this, install the latest update.
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In this case, a residual current discharge (power supply reset) can help.
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Please test another socket in another circuit.
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Image flicker usually only occurs with digital monitors if an incorrect screen refresh rate is set.
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Check if the microphone is connected to the correct input.
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The function of infrared connections requires unrestricted visual contact.
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In this FAQ we explain what you can check.
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The setting options differ depending on the product.
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For some error symptoms there are currently no universal answers.
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Please check the power supply first.
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The cache must be cleared, for this purpose the TV must be reset to factory settings.
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You can connect your MEDION TV to your soundbar via various connections. These include HDMI, AUX or the optical connection.
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Answers to frequently asked questions about your Android TV.
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If provided, you can deactivate the LED under Settings / Other settings.
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If the volume on your product changes automatically, check whether the volume buttons on the device are operable or jammed.
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You can test with a digital camera if the remote control emits a signal.
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If your TV set freezes and can no longer be operated, we will show you how to remedy the situation.
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This FAQ tells you how to change the settings of your Smart TV to make sound playback possible.
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