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FAQs on the MEDION Life Remote App
Answers to the most common questions about the MEDION Life Remote App
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What can I do if my TV trips RCD?
This FAQ provides tips on how to isolate the error.
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How can I improve the sound quality on TV MD 21733?
To do this, install the latest update.
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What can I do if my device stops responding or hangs?
In this case, a residual current discharge (power supply reset) can help.
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My device will not turn on, what can I do?
Please test another socket in another circuit.
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The monitor image flickers, which setting do I have to change?
Image flicker usually only occurs with digital monitors if an incorrect screen refresh rate is set.
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Why does the connected microphone not work?
Check if the microphone is connected to the correct input.
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Why does my infrared remote control not work?
The function of infrared connections requires unrestricted visual contact.
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How to solve error message: Tuner overloaded?
In this FAQ we explain what you can check.
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Why is the image of my device too dark or too bright?
The setting options differ depending on the product.
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Why can't I find any results for my diagnosis (service homepage / app)?
For some error symptoms there are currently no universal answers.
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My device shuts itself off, what can I do?
Please check the power supply first.
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Why does the media portal no longer start properly on the TV?
The cache must be cleared, for this purpose the TV must be reset to factory settings.
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FAQs on connecting a MEDION TV set to a soundbar
You can connect your MEDION TV to your soundbar via various connections. These include HDMI, AUX or the optical connection.
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FAQs about MEDION Android TV
Answers to frequently asked questions about your Android TV.
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How can I turn off the standby LED on my TV?
If provided, you can deactivate the LED under Settings / Other settings.
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Why does the volume of my device change automatically?
If the volume on your product changes automatically, check whether the volume buttons on the device are operable or jammed.
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How can I perform a function test on my remote control?
You can test with a digital camera if the remote control emits a signal.
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My TV set freezes. What can I do?
If your TV set freezes and can no longer be operated, we will show you how to remedy the situation.
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No sound transmission via HDMI, Smart-TV P15504 (MD 31204) with older TV boxes.
This FAQ tells you how to change the settings of your Smart TV to make sound playback possible.
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Featured Knowledge Base Article
How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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