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Why does the volume of my device change automatically?

If the volume on your product changes automatically, check whether the volume buttons on the device are operable or jammed.

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100% helpful (1/1)

‎20.04.2021 06:02

Why does the connected microphone not work?

Check if the microphone is connected to the correct input.

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100% helpful (1/1)

‎16.04.2021 08:07

Why is the quality of the sound so bad? (Smart Home / Photo / Video)

This could be due to the sound settings.

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50% helpful (1/2)

‎15.04.2021 11:03

What is the maximum number of pixel errors allowed on my display?

Please check the resolution of your display (screen) to see if the number of pixel errors is still within the specified tolerance range.

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100% helpful (2/2)

‎15.04.2021 09:25

Why does my infrared remote control not work?

The function of infrared connections requires unrestricted visual contact.

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100% helpful (1/1)

‎15.04.2021 08:10

Why does my memory card not work?

This will tell you if your memory card is faulty.

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50% helpful (1/2)

‎15.04.2021 08:05

Why is the flash of my camera not working as expected? (Photo / Video)

If you have a problem with the flash or the photo light, check the menu of your camera if the flash is activated.

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100% helpful (1/1)

‎15.04.2021 07:31

Why do I have no reception over the cable connection (DVB-C)?

Please check first whether the right signal source, e.g. TV or digital cable is selected.

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100% helpful (1/1)

‎15.04.2021 07:19

My device does not receive HDTV channels, what can I do?

There are several reasons why there is no HDTV signal. The following instructions will help you to set up your HDTV signal.

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100% helpful (1/1)

‎15.04.2021 07:13

Why do I have no satellite signal?

There are several sources that may cause the lack of SAT reception such as a broken LNB, an obstructed SAT dish after a storm, broken cables, etc.

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100% helpful (1/1)

‎15.04.2021 07:07

How can I perform a function test on my remote control?

You can test with a digital camera if the remote control emits a signal.

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100% helpful (2/2)

‎13.04.2021 07:55

What do I do if there are pixel errors on the display?

Check with the pixel error class if it is a warranty case.

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100% helpful (2/2)

‎13.04.2021 07:50

Why does the device not respond to the connected external power supply?

Check the primary side power supply and, if present, the on / off switch of the power supply.

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100% helpful (1/1)

‎13.04.2021 07:48

Why is the device displaying a still image?

Some devices have a pause function, please check if pause has been activated.

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100% helpful (1/1)

‎25.03.2021 12:32

What can I do if my device stops responding or hangs?

In this case, a residual current discharge (power supply reset) can help.

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67% helpful (2/3)

‎25.03.2021 10:12

Is my power cable defective?

There may be a cable break, one of the most common signs of wear on electrical equipment.

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100% helpful (1/1)

‎25.03.2021 06:47

How do I restore the delivery state of my digital camera?

In the main menu of the camera you will find in the settings the option RESET ALL.

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100% helpful (1/1)

‎25.03.2021 06:45

My device shuts itself off, what can I do?

Please check the power supply first.

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50% helpful (1/2)

‎18.03.2021 14:25

Why does the fuse trips when the device is switched on?

First, attach your device to a different power outlet and see if this results in the fuse tripping.

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100% helpful (1/1)

‎17.03.2021 05:49

Why are there bright or dark spots on my display?

If the spots always remain in the same place even when the picture changes it will be pixel errors.

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100% helpful (1/1)

‎17.03.2021 05:31

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What are the system requirements for Windows 11?

Windows 11 requires at least a 1 GHz processor with 2 cores, 4 GB RAM, 64 GB storage space, TPM 2.0 and DirectX 12-capable graphics. Internet and a Microsoft account are required to install Windows 11 Home.

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100% helpful (3/3)

‎18.10.2024 13:19