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FAQs

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Here you can find useful information about the Iconic Arcade.
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For some error symptoms there are currently no universal answers.
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It means that problems occurred during the download / the web server delivered an error.
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The cache must be cleared, for this purpose the TV must be reset to factory settings.
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If provided, you can deactivate the LED under Settings / Other settings.
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You can connect your MEDION TV to your soundbar via various connections. These include HDMI, AUX or the optical connection.
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In this FAQ we explain what you can check.
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Check in the settings under HDMI EDID whether HDMI 1.4 is selected and change it from 2.0 to 1.4 if necessary.
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Please check the resolution of your display (screen) to see if the number of pixel errors is still within the specified tolerance range.
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Check with the pixel error class if it is a warranty case.
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This FAQ will help you if you are unable to install an app.
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Here you will find information and packaging instructions for MEDION products in case of service.
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To do this, install the latest update.
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Install the latest software for your TV.
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If your TV set freezes and can no longer be operated, we will show you how to remedy the situation.
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Answers to frequently asked questions about your Android TV.
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Please test another socket in another circuit.
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Check if the microphone is connected to the correct input.
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If the volume on your product changes automatically, check whether the volume buttons on the device are operable or jammed.
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This could be due to the sound settings.
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