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FAQs

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FAQs about the MEDION Iconic Arcade Machine

Here you can find useful information about the Iconic Arcade.
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100% helpful (3/3)
‎17.10.2024 09:16

How can I improve the sound quality on TV MD 20018?

To do this, install the latest update.
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100% helpful (1/1)
‎10.10.2022 07:46

FAQs about the MEDION Service App

Our service app for Windows and Android devices tests your product for all possible sources of error.
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100% helpful (2/2)
‎30.09.2025 19:59

How can I turn off the standby LED on my TV?

If provided, you can deactivate the LED under Settings / Other settings.
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100% helpful (1/1)
‎18.08.2023 07:05

What can I do if my MEDION TV keeps restarting?

Install the latest software for your TV.
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100% helpful (2/2)
‎09.06.2022 09:01

How to solve error message: Tuner overloaded?

In this FAQ we explain what you can check.
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100% helpful (1/1)
‎02.01.2024 14:05

FAQs about MEDION Android TV

Answers to frequently asked questions about your Android TV.
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100% helpful (1/1)
‎30.10.2023 09:05

Where can I find the code number for my MEDION device for universal remote controls?

MEDION devices use an alphanumeric code. Contact the manufacturer of the universal remote control, as the codes are defined there and vary depending on the remote control.
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100% helpful (1/1)
‎12.11.2024 10:35

Why does the media portal no longer start properly on the TV?

The cache must be cleared, for this purpose the TV must be reset to factory settings.
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100% helpful (2/2)
‎28.10.2021 12:28

Why is there no sound transmission via HDMI with my MEDION LIFE P15504 Smart TV?

Check in the settings under HDMI EDID whether HDMI 1.4 is selected and change it from 2.0 to 1.4 if necessary.
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100% helpful (1/1)
‎12.11.2024 09:39

What can I do if my device stops responding or hangs?

In this case, a residual current discharge (power supply reset) can help.
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67% helpful (2/3)
‎25.03.2021 10:12

FAQs on the MEDION Life Remote App

Answers to the most common questions about the MEDION Life Remote App
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67% helpful (2/3)
‎03.03.2021 06:18

My device will not turn on, what can I do?

Please test another socket in another circuit.
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50% helpful (2/4)
‎20.04.2021 06:04

Why is the quality of the sound so bad? (Smart Home / Photo / Video)

This could be due to the sound settings.
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50% helpful (1/2)
‎15.04.2021 11:03

Why does my memory card not work?

This will tell you if your memory card is faulty.
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50% helpful (1/2)
‎15.04.2021 08:05

My device shuts itself off, what can I do?

Please check the power supply first.
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50% helpful (1/2)
‎18.03.2021 14:25

My device cannot be turned off, what can I do?

The following steps may help if your device does not turn off.
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50% helpful (1/2)
‎20.04.2021 10:27

FAQs on connecting a MEDION TV set to a soundbar

You can connect your MEDION TV to your soundbar via various connections. These include HDMI, AUX or the optical connection.
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50% helpful (1/2)
‎16.01.2024 14:28

My TV set freezes. What can I do?

If your TV set freezes and can no longer be operated, we will show you how to remedy the situation.
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50% helpful (1/2)
‎30.11.2021 13:10

Where can I find the serial number for my Smart TV?

The serial number is written on a sticker on the back of the Smart TV, sometimes S / N is not noted in front of the number.
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No ratings
‎25.02.2025 13:25
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