This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customise your cookie settings.
Accept
Reject
Preferences
39813members
139131posts
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

FAQs

Sort by:

How do I restore the delivery state of my digital camera?

In the main menu of the camera you will find in the settings the option RESET ALL.
View full article
100% helpful (1/1)
‎25.03.2021 06:45

Is my power cable defective?

There may be a cable break, one of the most common signs of wear on electrical equipment.
View full article
100% helpful (1/1)
‎25.03.2021 06:47

FAQs on packaging instructions for MEDION products in the event of servicing

Here you will find information and packaging instructions for MEDION products in case of service.
View full article
100% helpful (1/1)
‎17.01.2024 11:00

FAQs about the MEDION Iconic Arcade Machine

Here you can find useful information about the Iconic Arcade.
View full article
100% helpful (3/3)
‎04.03.2024 12:44

How can I improve the sound quality on TV MD 20018?

To do this, install the latest update.
View full article
100% helpful (1/1)
‎10.10.2022 07:46

How can I turn off the standby LED on my TV?

If provided, you can deactivate the LED under Settings / Other settings.
View full article
100% helpful (1/1)
‎18.08.2023 07:05

What can I do if my MEDION TV keeps restarting?

Install the latest software for your TV.
View full article
100% helpful (2/2)
‎09.06.2022 09:01

How to solve error message: Tuner overloaded?

In this FAQ we explain what you can check.
View full article
100% helpful (1/1)
‎02.01.2024 14:05

FAQs about MEDION Android TV

Answers to frequently asked questions about your Android TV.
View full article
100% helpful (1/1)
‎30.10.2023 09:05

Where can I find the code number for my MEDION device for universal remote controls?

In this FAQ we explain where you can get codes for universal remote controls.
View full article
100% helpful (1/1)
‎16.03.2022 10:56

Why does the media portal no longer start properly on the TV?

The cache must be cleared, for this purpose the TV must be reset to factory settings.
View full article
100% helpful (2/2)
‎28.10.2021 12:28

No sound transmission via HDMI, Smart-TV P15504 (MD 31204) with older TV boxes.

This FAQ tells you how to change the settings of your Smart TV to make sound playback possible.
View full article
100% helpful (1/1)
‎17.05.2021 07:48

What can I do if my device stops responding or hangs?

In this case, a residual current discharge (power supply reset) can help.
View full article
67% helpful (2/3)
‎25.03.2021 10:12

FAQs on the MEDION Life Remote App

Answers to the most common questions about the MEDION Life Remote App
View full article
67% helpful (2/3)
‎03.03.2021 06:18

My device will not turn on, what can I do?

Please test another socket in another circuit.
View full article
50% helpful (2/4)
‎20.04.2021 06:04

Why is the quality of the sound so bad? (Smart Home / Photo / Video)

This could be due to the sound settings.
View full article
50% helpful (1/2)
‎15.04.2021 11:03

Why does my memory card not work?

This will tell you if your memory card is faulty.
View full article
50% helpful (1/2)
‎15.04.2021 08:05

My device shuts itself off, what can I do?

Please check the power supply first.
View full article
50% helpful (1/2)
‎18.03.2021 14:25

My device cannot be turned off, what can I do?

The following steps may help if your device does not turn off.
View full article
50% helpful (1/2)
‎20.04.2021 10:27

FAQs on connecting a MEDION TV set to a soundbar

You can connect your MEDION TV to your soundbar via various connections. These include HDMI, AUX or the optical connection.
View full article
50% helpful (1/2)
‎16.01.2024 14:28
Top Contributors
Here users can share their experiences and knowledge among themselves.
 

Legal information

Cookie Notice
Privacy Policy
Terms of use
Legal Notice
 

MEDION products and shops

Where to buy
Spare parts shop
 
 
 

About MEDION

Contact
Service
About us
International
Career

Award 1
Award 2
Award 3