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FAQs

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This FAQ tells you how to proceed.
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The Android device will be reset to factory settings via the Android settings.
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Here you will find answers to the most common questions about Wi-Fi connections.
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This FAQ gives you information if the USB connection does not work.
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This FAQ will help you with problems with your Wi-Fi network.
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In this case, a residual current discharge (power supply reset) can help.
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Answers to the most common questions about the processor vulnerabilities and attack scenarios Meltdown and Spectre.
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In case of app problems, follow the points in this FAQ.
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This FAQ will help you with Bluetooth pairing difficulties.
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Please test another socket in another circuit.
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If you have no sound or the volume is too low from the connected speakers or headphones?
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Check if the microphone is connected to the correct input.
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To adjust the brightness, search for the corresponding settings on the device or in the software. This may vary depending on the type of device (monitor, PC, smartphone, TV).
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This FAQ will help you if the sound and picture are asynchronous.
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For some error symptoms there are currently no universal answers.
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The problem can often be solved with one of the listed procedures.
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If the volume on your product changes automatically, check whether the volume buttons on the device are operable or jammed.
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If your memory card is no longer recognized, it needs to be repaired or replaced.
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If a new battery is not detected, conditioning could help.
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If you have problems with the camera of your smartphone or tablet, then maybe the following tips will help you.
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