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FAQs

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The operating system may start due to a software error or incorrect BIOS settings. Use the restore point or reinstall the system.
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A slow or crashing system may be due to outdated software or full hard drives. Update regularly and use tools such as the MEDION Service App to detect errors.
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The display sensor must be recalibrated.
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Appliances become warm when the ambient temperature is high, the ventilation is blocked or many programmes are running. Regular cleaning and limiting parallel processes can help.
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Here you will find information and packaging instructions for MEDION products in case of service.
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You can find the error diagnosis on the MEDION Service page.
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In this FAQ we explain how the person you are talking to can hear you again.
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In this article we explain why the battery life of your device may differ from the manufacturer's specifications.
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Enter *#7780# for a soft reset and *#7370# for a hard reset. If your device does not work, press and hold On / Off + * + 3. A hard reset deletes all data.
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If there is no connection to your provider the LED lights up red.
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Press the Power and WPS buttons simultaneously. Press and hold the buttons for 3 seconds.
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