cancel
Showing results for 
Search instead for 
Did you mean: 

FAQs

Sort by:
You can find useful tips on cleaning your robot vacuum cleaner here.
View full article
Here you will find information and packaging instructions for MEDION products in case of service.
View full article
This FAQ explains how to update the firmware.
View full article
Answers to common questions about set-up and use.
View full article
In this FAQ you will find useful information about your robot vacuum cleaner.
View full article
This FAQ explains how to save a map.
View full article
The sensors are probably dirty or corroded. Here we explain how to proceed.
View full article
You can find the error diagnosis on the MEDION Service page.
View full article
In this FAQ you will find useful information about your robot vacuum cleaner.
View full article
Follow the individual points in this FAQ.
View full article
You can change the amount of water dispensed in the Life+ app.
View full article
Additional cleaning agents can damage the robot vacuum cleaner.
View full article
Follow the instructions in this FAQ.
View full article
Follow the steps mentioned in this FAQ.
View full article
Clean the sensor surfaces with a dry cloth.
View full article
Deactivate the scrubbing mode of your robot vacuum cleaner.
View full article
Here you can read how to set up a No Go Zone.
View full article
The contacts of the dirty water tank are dirty, clean them carefully.
View full article
Do not connect the unit to the power supply and follow the further procedure in this FAQ.
View full article
Please note the following table.
View full article
Top Contributors