This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customise your cookie settings.
Accept
Reject
Preferences
40627members
141409posts
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

FAQs

Sort by:

Got Problems with Windows Updates or Upgrades?

Create a stable Windows Installation, Windows 10 Version 1809 (soon 1903) with up-to-date drivers and MS-Store Apps.
View full article
100% helpful (2/2)
‎03.03.2021 06:45

How do I unpack a file download from the MEDION service page?

The procedure for unpacking depends on the file format used.
View full article
0% helpful (0/1)
‎02.02.2022 07:54

Why is my webstick not working anymore after the last Windows Update?

This FAQ explains the exact procedure for solving the webstick problem.
View full article
100% helpful (1/1)
‎24.04.2024 14:20

Can I run XMP RAM in non XMP capable devices?

XMP RAM can be used in any device. Here you can find more information about it.
View full article
No ratings
‎16.11.2021 09:02

How to create a local Windows account?

If you don't want to register a Microsoft account, you can alternatively create a local account.
View full article
No ratings
‎01.03.2022 12:38

My Windows 10 computer does not play any sound.

Windows offers the troubleshooting app for sound problems.
View full article
No ratings
‎01.02.2023 09:44

Why does the operating system work too slowly or crash?

If you have problems with the operating system, proceed as described in this FAQ.
View full article
No ratings
‎15.04.2024 14:11

Why can't Windows 10 or Windows 11 be activated?

On the Windows 10 or Windows 11 Activation Error Help page, Microsoft provides assistance with the various error codes.
View full article
No ratings
‎17.03.2022 15:09

Why can't I leave the S mode?

Temporarily install another language, change your system to it and now exit S-mode.
View full article
No ratings
‎21.10.2021 07:46

How to open the user interface of my hotspot MD 62095?

The interface is only accessible via WIFI.
View full article
No ratings
‎01.03.2022 12:58

How is the key used to activate Windows displayed?

ShowKeyPlus displays the installed keys.
View full article
No ratings
‎05.07.2023 14:09

Can I simply remove a USB stick?

Whether removing a USB data carrier can lead to data loss depends on a default setting.
View full article
100% helpful (1/1)
‎13.05.2024 12:43

What do I do if Windows no longer de-installs or reinstalls programs?

Microsoft provides a tool for such errors.
View full article
No ratings
‎20.01.2022 13:33

Where can I find information about the installed hardware in Windows?

In this FAQ we will introduce you to a utility that provides this information.
View full article
No ratings
‎18.03.2022 10:24

Why does my HDD / SSD have less space than specified?

Different numeral systems cause storage capacities to be represented differently.
View full article
No ratings
‎16.11.2021 08:50

Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
View full article
No ratings
‎18.12.2023 12:40

Windows 10 no longer mounts (opens) ISO files, what can I do?

Uninstalling all entries of the Microsoft virtual DVD-ROM drive device from the Device Manager removes the error.
View full article
100% helpful (1/1)
‎16.01.2024 14:38

How do I restart Windows 10 completely?

This FAQ shows you two options for a complete restart under Windows 10.
View full article
No ratings
‎11.07.2024 14:29

What is the maximum amount of memory supported by my Windows operating system?

The maximum possible memory expansion depends on the Windows version.
View full article
No ratings
‎08.07.2024 13:55
Top Contributors
Here users can share their experiences and knowledge among themselves.
 

Legal information

Cookie Notice
Privacy Policy
Terms of use
Legal Notice
 

MEDION products and shops

Where to buy
Spare parts shop
 
 
 

About MEDION

Contact
Service
About us
International
Career

Award 1
Award 2
Award 3