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FAQs

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What is Winget and how and for what do I use it?

The winget command line tool can be used to search, install, update and configure applications.
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‎01.03.2022 12:50

How do I unpack a file download from the MEDION service page?

The procedure for unpacking depends on the file format used.
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0% helpful (0/1)
‎02.02.2022 07:54

How is a driver installed without a setup file?

Drivers without a setup file are installed via the device manager.
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100% helpful (1/1)
‎07.08.2024 13:39

Got Problems with Windows Updates or Upgrades?

Create a stable Windows Installation, Windows 10 Version 1809 (soon 1903) with up-to-date drivers and MS-Store Apps.
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100% helpful (2/2)
‎03.03.2021 06:45

How do I keep a specific window always in the foreground in Windows?

This is made possible by the Windows PowerToys.
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‎30.06.2022 07:38

Why does the operating system work too slowly or crash?

A slow or crashing system may be due to outdated software or full hard drives. Update regularly and use tools such as the MEDION Service App to detect errors.
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‎13.11.2024 08:21

Why is my webstick not working anymore after the last Windows Update?

Disconnect the webstick, uninstall the ALDI TALK connection wizard, restart the computer, run the fix and reinstall the webstick. Everything should then work again.
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100% helpful (1/1)
‎16.10.2024 14:00

My Windows 10 computer does not play any sound.

Windows offers the troubleshooting app for sound problems.
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‎01.02.2023 09:44

Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
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‎18.12.2023 12:40

How to create a local Windows account?

If you don't want to register a Microsoft account, you can alternatively create a local account.
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‎01.03.2022 12:38

Why can't I leave the S mode?

Temporarily install another language, change your system to it and now exit S-mode.
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‎21.10.2021 07:46

What do I do if my MEDION device is defective?

You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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‎01.10.2024 12:58

How is the key used to activate Windows displayed?

ShowKeyPlus displays the installed keys.
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‎05.07.2023 14:09

Can I simply remove a USB stick?

Whether removing a USB data carrier can lead to data loss depends on a default setting.
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100% helpful (1/1)
‎13.05.2024 12:43

Why can't Windows 10 or Windows 11 be activated?

On the Windows 10 or Windows 11 Activation Error Help page, Microsoft provides assistance with the various error codes.
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‎17.03.2022 15:09

How to open the user interface of my hotspot MD 62095?

The interface is only accessible via WIFI.
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‎01.03.2022 12:58

Windows 10 no longer mounts (opens) ISO files, what can I do?

Uninstalling all entries of the Microsoft virtual DVD-ROM drive device from the Device Manager removes the error.
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100% helpful (1/1)
‎16.01.2024 14:38

What do I do if Windows no longer de-installs or reinstalls programs?

Microsoft provides a tool for such errors.
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‎20.01.2022 13:33

What is the maximum amount of memory supported by my Windows operating system?

The maximum possible memory expansion depends on the Windows version.
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‎08.07.2024 13:55

Where can I find information about the installed hardware in Windows?

Use the MSInfo32 program, which is started by entering ‘msinfo32’ in the Run dialogue (Windows key + r). There you will find the mainboard designation under ‘System overview’ behind ‘BaseBoard product’.
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‎12.11.2024 11:18
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