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My PC or notebook is unusually loud, what can I do?
Increasing volume usually results from faster running fans. This can be caused by continuous background processes or dusty fans.
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Why can't I find any results for my diagnosis (service homepage / app)?
For some error symptoms there are currently no universal answers.
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My device shuts itself off, what can I do?
Please check the power supply first.
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Why can't I launch Power Recovery from Cyberlink?
Tips and tricks on how to reset your system.
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FAQs about ERAZER Defender P15 Notebooks
Detailed technical specs of the notebooks.
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How can I turn off the annoying clack noises coming from the computer?
Both Windows and the built-in hard disk have an energy management.
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How can I improve the scrolling of the touch panel?
Download the new firmware upgrade from our service page.
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Why will my device not wake up from sleep mode?
Unfortunately, this behavior can have many causes.
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Why is the touchpad of my laptop without function?
Helpful hints about the touchpad.
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What is the purpose of the Fn key?
The Fn key is a special key found especially on notebooks or netbooks.
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How do I change the system language in Windows?
You'll first need to install its language pack (if it's available).
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The sound is missing or too quiet, what can I do (PC and notebook)?
Windows offers its own troubleshooting service that can help you immediately.
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Why can't I connect my mouse and keyboard set?
The Bluetooth dongle may only be connected to PCs / notebooks that do not have their own Bluetooth chip installed.
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My computer asks for a BitLocker key, where can I find it?
The necessary procedure is explained in this FAQ.
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My device no longer shows an image, what can I do?
If your product is being used as an external player please check if the connection cable is properly plugged in.
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Why is the image flickering on the playback device?
This could be due to a too low refresh rate (Hertz).
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What is the maximum number of pixel errors allowed on my display?
Please check the resolution of your display (screen) to see if the number of pixel errors is still within the specified tolerance range.
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Why is my battery not recognized by the device?
If a new battery is not detected, conditioning could help.
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How do I set up an NVMe SSD RAID on my ERAZER Beast X25?
In this FAQ we explain the necessary steps.
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What can I do if my memory card is no longer recognized?
If your memory card is no longer recognized, it needs to be repaired or replaced.
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How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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