This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customise your cookie settings.
Accept
Reject
Preferences
42439members
148351posts
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

FAQs

Sort by:

FAQs on Wi-Fi connections

Here you will find answers to the most common questions about Wi-Fi connections.
View full article
100% helpful (1/1)
‎30.04.2024 10:33

Why is the device not connecting to the Wi-Fi network?

This FAQ will help you with problems with your Wi-Fi network.
View full article
No ratings
‎06.05.2024 07:08

What can I do if my device stops responding or hangs?

In this case, a residual current discharge (power supply reset) can help.
View full article
67% helpful (2/3)
‎25.03.2021 10:12

My device will not turn on, what can I do?

Please test another socket in another circuit.
View full article
50% helpful (2/4)
‎20.04.2021 06:04

Why is my internet radio silent?

The radio catalog provider has been changed.
View full article
100% helpful (1/1)
‎03.03.2021 07:49

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
View full article
100% helpful (3/3)
‎07.06.2023 14:03

Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
View full article
No ratings
‎18.12.2023 12:40

How to reset my mobile LTE hotspot to factory settings?

Press the Power and WPS buttons simultaneously. Press and hold the buttons for 3 seconds.
View full article
No ratings
‎07.11.2024 14:09

How can I establish an Internet connection with my Micro Audio System MD 44007?

Install the MEDION Speaker App, activate the Wi-Fi mode on the MD 44007 and follow the app's instructions to connect via your smartphone's Wi-Fi settings.
View full article
No ratings
‎18.10.2024 10:39

Why does the fuse trips when the device is switched on?

First, attach your device to a different power outlet and see if this results in the fuse tripping.
View full article
100% helpful (1/1)
‎17.03.2021 05:49

How can I register the door / window sensor in my alarm system?

The sensors are set up via the Smart Home app.
View full article
No ratings
‎12.04.2022 09:49

Can I connect my Robot Vacuum Cleaner MD 18861 to a new WiFi?

Tips for changing a WLAN system to a new one.
View full article
100% helpful (1/1)
‎25.09.2023 12:24

Why doesn't my Internet radio play https podcasts?

Unfortunately, https links are not supported by older Internet radios.
View full article
No ratings
‎06.01.2022 08:50

FAQs on packaging instructions for MEDION products in the event of servicing

Here you will find information and packaging instructions for MEDION products in case of service.
View full article
100% helpful (1/1)
‎17.01.2024 11:00

What do I do if my MEDION device is defective?

You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
View full article
No ratings
‎01.10.2024 12:58
Top Contributors
Here users can share their experiences and knowledge among themselves.
 

Legal information

Cookie Notice
Privacy Policy
Terms of use
Legal Notice
 

MEDION products and shops

Where to buy
Spare parts shop
 
 
 

About MEDION

Contact
Service
About us
International
Career

Award 1
Award 2
Award 3