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BIOS updates concerning the Meltdown / Spectre vulnerability for MEDION Notebooks
BIOS updates are requested for the current MEDION devices
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Why does the MEDION Service App run in an endless loop?
Perform a reboot and restart or switch the diagnostics area to custom diagnosis.
View full article
Why does the error 0xC004F200 occur when activating the pre-installed Office?
This error code is displayed if an attempt is made to activate Office before Windows itself has been activated.
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Why does my web radio switch off when I lock my screen?
In this FAQ we explain how to keep your web radio running.
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What is the maximum amount of memory supported by my Windows operating system?
The maximum possible memory expansion depends on the Windows version.
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How can I find out if my device supports Windows Hello?
This FAQ shows you how to find out whether the device supports Windows Hello.
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How can I switch between tablet and desktop mode?
You can switch between tablet mode / desktop mode in the Info Centre.
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How do I quickly find out whether my Windows is running in UEFI or BIOS mode?
The MSInfo32.exe programme available under all current Windows versions can be used for this purpose.
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What do I do if I have forgotten the password for a Microsoft account?
Restore your Microsoft account with the help of this FAQ.
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Why is the device not connected via USB?
This FAQ gives you information if the USB connection does not work.
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How do I find out if my computer supports TPM 2.0?
This FAQ shows you two options for checking whether your computer supports TPM 2.0.
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Why does the device not have an HDMI signal?
Note the points in this FAQ if no HDMI signal is available.
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Which HDMI version supports which function?
In the following table you will find an overview of the HDMI versions.
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Why is the device not connecting to the Wi-Fi network?
This FAQ will help you with problems with your Wi-Fi network.
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Why are picture and sound not synchronised?
This FAQ will help you if the sound and picture are asynchronous.
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Why does the pairing via Bluetooth not work?
This FAQ will help you with Bluetooth pairing difficulties.
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FAQs on how to fix Bluetooth problems under Windows 10
Here you will find solutions for solving Bluetooth problems.
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Why does the app crash / cannot connect to the external device?
In case of app problems, follow the points in this FAQ.
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Why does the operating system not start?
If your operating system does not start, proceed as described in the FAQ.
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Why does the operating system work too slowly or crash?
If you have problems with the operating system, proceed as described in this FAQ.
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Featured article
What are the system requirements for Windows 11?
Whether Windows 11 can be installed on your computer depends on the hardware of your computer.
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Featured article
How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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