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First log in to the service homepage or create an account. You can then enter the specific MSN of your device under My account and Register new product.
Appliances become warm when the ambient temperature is high, the ventilation is blocked or many programmes are running. Regular cleaning and limiting parallel processes can help.
Each appliance has a type plate with MSN / MD number. Depending on the appliance type, this can be found on the underside, rear, inside or on the packaging.
A slow or crashing system may be due to outdated software or full hard drives. Update regularly and use tools such as the MEDION Service App to detect errors.
This may be caused by a swollen battery, which poses a fire risk. MEDION advises you not to use or charge the device and to prepare it safely for disposal.
Windows 11 requires at least a 1 GHz processor with 2 cores, 4 GB RAM, 64 GB storage space, TPM 2.0 and DirectX 12-capable graphics. Internet and a Microsoft account are required to install Windows 11 Home.
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