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FAQs

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The MEDION Life+ app shows that my account does not exist, what can I do?

If the MEDION Life+ app reports that the user does not exist, use the Forgot Password function on the MEDION website to receive a new password by e-mail.
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‎14.10.2024 10:56

How do I activate the hotspot on my iPhone?

To activate the hotspot on your iPhone, open the Settings app and select personal hotspot. Switch on the function and your hotspot is ready to use.
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‎08.10.2024 12:05

What do I do if my MEDION device is defective?

You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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‎01.10.2024 12:58

Why can't apps be installed on the device?

This FAQ will help you if you are unable to install an app.
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100% helpful (1/1)
‎26.06.2024 09:26

FAQs on packaging instructions for MEDION products in the event of servicing

Here you will find information and packaging instructions for MEDION products in case of service.
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100% helpful (1/1)
‎17.01.2024 11:00

How do I connect my MD 61613 fitness bracelet to my smartphone?

You can find all the information you need in this FAQ.
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‎16.01.2024 14:30

FAQs about the WLAN socket MD 18663

Answers to common questions about set-up and use.
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100% helpful (1/1)
‎16.01.2024 14:27

Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
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‎18.12.2023 12:40

Can I use the app of my robot vacuum cleaner on several mobile devices?

Log in with the same access data.
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‎09.10.2023 12:36

Why does NFC not work?

If NFC does not work as expected, the following solutions can help.
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100% helpful (1/1)
‎06.09.2023 12:31

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% helpful (3/3)
‎07.06.2023 14:03

Is it possible to add multiple users of the MD 61687 scale to the Fitness Pro App?

Currently only one user can be added to the Fitness Pro App.
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100% helpful (1/1)
‎23.02.2023 07:23

Why does my device has a shorter battery life than specified?

In this article we explain why the battery life of your device may differ from the manufacturer's specifications.
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‎02.06.2022 09:42

FAQs on the favorites portal for MEDION Internet Radios

Answers to frequently asked questions about the favorites portal
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100% helpful (2/2)
‎03.03.2021 08:15

FAQs on the MEDION Life Remote App

Answers to the most common questions about the MEDION Life Remote App
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67% helpful (2/3)
‎03.03.2021 06:18
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