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FAQs

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For some error symptoms there are currently no universal answers.
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If NFC does not work as expected, the following solutions can help.
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Answers to frequently asked questions about the favorites portal
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Answers to the most common questions about the MEDION Life Remote App
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If the MEDION Life+ app reports that the user does not exist, use the Forgot Password function on the MEDION website to receive a new password by e-mail.
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To activate the hotspot on your iPhone, open the Settings app and select personal hotspot. Switch on the function and your hotspot is ready to use.
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You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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This FAQ will help you if you are unable to install an app.
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Here you will find information and packaging instructions for MEDION products in case of service.
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You can find the error diagnosis on the MEDION Service page.
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Answers to common questions about set-up and use.
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Log in with the same access data.
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Currently only one user can be added to the Fitness Pro App.
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In this article we explain why the battery life of your device may differ from the manufacturer's specifications.
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You can find all the information you need in this FAQ.
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